Susan Brose

Results-driven retail + build project manager recognized for executing large-scale projects that enhance brand visibility and customer engagement. Proven success in managing diverse teams and complex schedules for major retailers, ensuring delivery within budget and time constraints. Strong interpersonal skills foster productive relationships with clients and stakeholders.

• PROCESS DISPLAYS, Minneapolis, MN, R&D Project Manager - Retail Displays, 10/01/24, 06/30/25, Led projects for Samsung, Vizio, Google TV, Nest Doorbell, Addidas, Nike, Under Armour, JBL, Sony, Tempur-Pedic, Sealy, T-Mobile, Target, Best Buy, Home Depot, Dick's Sporting Goods, Bank of America, and Second Harvest Heartland., Cross-functional leader in performing project coordination to help develop and support custom projects, retail applications & consumer services., Collaborated with internal and external resources: designers, draftsmen, vendors & fabrication personnel in scheduling, creative brief executions, timelines, budgets, logistics & installation., Performed site surveys at Target corporate locations and Second Harvest Heartland for custom retail wall installations., Coordinated the creative direction and millwork production of projects based upon the client's budget, timeline & needs., Demonstrated confidence to work calmly under fast paced, date-driven schedules & react quickly to changes., Established comprehensive project plans & creative design solutions to exceed client expectations., Ability to creatively resolve issues promptly to minimize the impact on the timeline, quality & budget., Initiated kick-off meetings, issued meeting recaps & adhered to project timelines., Recapped meeting notes & objectives by issuing all stakeholders & team members an outline of the next steps & timeline., Created detailed project management calendars to ensure success in completing milestones & deliverables for projects., Extensive knowledge of various materials (substrates, wood, metal, acrylic, fabric, etc.) in addition to print, millwork manufacturing & powder coating processes., Self-starter with strong communication skills that consistently upholds a professional, positive, confident & can-do attitude.
• LYNX INNOVATION, Bloomington, MN, Project Manager/Product Development Manager - Retail Displays, 10/01/22, 08/31/23, Planned & managed large-scale projects from concept, to development, product launch, logistics, & maintenance services for major retailers such as Amazon, Best Buy, Bose, Home Depot, Leviton, Lively, Ring, RODE & Target., Developed & managed the production of retail fixtures that incorporated information technology for mass production in China & delivery on a global scale., Worked with Account Executives to determine the project scope, timeline, deliverables & budget based on the clients' requirements along with developing the go-to-market strategy for product launches., Utilized risk management & business analysis skills to identify & resolve issues/conflicts and provide contingency plans., Cross-functional team leader that collaborates with engineering, marketing & creative to ensure flawless development and successful execution of product rollouts., Manufacturing process improvement by leading new product strategy by successfully achieving cost engineering & quality control to ensure exceptional profit margins.
• SPM DESIGN, Fullerton, CA, Project Manager - Retail Displays & Custom Design Builds, 07/01/19, 10/31/19, Direct interaction with clients such as Google, YouTube & others in successfully managing custom displays & full retail design-builds/retail construction management., Worked in partnership with architects by reviewing architectural drawings to upgrade retail stores, office spaces & church environments., Strong aptitude when determining the best materials/color matches for projects in collaboration with designers & clients., Confident issuing status reports and meeting recaps, always keeping clients apprised of their project's progress., Skilled in simultaneously managing multiple projects for interdependent departments from inception to completion, while achieving effective time management.
• OSI CREATIVE, Irvine, CA, Project Manager - Retail Displays, 06/01/18, 06/30/19, Program managed a $500,000 overseas millwork production program of 1,450 inline tabletop retail displays for Microsoft., Facilitated the production of 200 Microsoft retail tables within a one month timeframe & managed the logistics., Possess strong analytical & data analysis skills to ensure that projects stay within budget resulting in desired profit margins.
• JPS DESIGNS + BUILD, Costa Mesa, CA, Project Manager - Retail Displays, Retail Design Builds & Trade Show, 10/01/14, 05/31/18, Clients included: RVCA, Quicksilver, Roxy, Dita, Skin Laundry, Volcom, Stance, Leafly, Suavecito, Active, The Hundreds, Snow Summit, Bear Mountain, Mammoth Mountain, No Rest For Bridget, Too Faced, Sanuk, Kiva, Bait & UFC., Strong team environment skills collaborating with executives, designers, engineers, vendors & millwork installers while maintaining customer relationship management., Established contractor management by negotiating pricing with vendors for the development of custom trade show booths & retail displays while ensuring that timelines, budget, quality standards & ROI were always being met., Conducted contract management by adhering to engineering/setup drawings, filling out trade show service forms & directing installation crews while providing onsite support.
• OAKLEY, Lake Forest, CA, Project Manager - Printing & Packaging (Temporary Contract Position), 01/01/14, 08/31/14, Project managed the operations, development & execution of simultaneous packaging/print projects for new eyewear, goggles & watches., Cross-functionally worked with lead art directors, production artists, proofreaders, translators, legal & print producers to develop the comprehensive execution of custom product deployment., Recapped meeting notes & objectives by issuing all stakeholders & team members an outline of the next steps & timeline.
• DL IMAGING, Santa Ana, CA, Account Executive - Printing (Temporary Contract Position), 05/01/13, 12/31/13, Inside & outside graphic sales representative who produced an average of $18k in sales each month., Project managed all sales that were acquired, which included: cost, quality control, delivery & installation., Directed communication with internal project partners and creative resources.
• SUPER COLOR DIGITAL, LLC, Irvine, CA, Project Manager - Printing (Temporary Contract Position), 11/01/12, 04/30/13, Managed accounts such as: Apple, Skechers, Pixar, Burberry, Paramount, Kaiser Permanente, Oracle & Premier Displays., Supported the top retail sales specialist who produced more than $3 million in annual sales by consistently executing printing & trade show projects., Coordinated prepress, fabrication & print quality control with the production management team.
• NEST ENVIRONMENTS, Tustin, CA, Project Manager - Trade Show & Retail Displays (Temporary Contract Position), 06/01/12, 09/30/12, Corresponded with clients from: Nike, Monster Energy, Red Bull, Billabong, Quiksilver, TOMS, Pepsi, BCBG, Harvey's Handbags & Millennium Retail., Managed several large millwork projects successfully that totaled over $375,000 in sales over a 3 month period., Executed a new, 10' x 40' tradeshow booth within a two week time period for Harvey's handbags., Lead individual in a collaborative team effort with California Skate Parks to create an indoor skate park in Los Angeles for Nike., Project managed & upheld inventory control on a 40' x 90', two-story trade show booth for Highway Two bicycle products., Directed the production development of custom Monster Energy patio tables for Sushi Rei and Mammoth Mountain.