Susan Brown
Toledo,OH
Summary
Dynamic individual with hands-on experience in Manufacturing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Food and Nutrition Assistant Coordinator
University of Toledo Medical Center
12.2024 - Current
Paint Production Team Leader/Team Management Team Lead
Stellantis
12.2011 - Current
- Assigned workforce based on circumstances and expertise.
- Established workplace organizational standards, ensuring adherence to 5S practices.
- Conducted assembly operations across bench, floor, and conveyor setups.
- Provided first responder support for production machining.
- Implemented standardized work instructions for better efficiency and consistency.
- Operated handheld devices, hoists, and power tools.
- Troubleshot issues with precision.
- Carried out comprehensive maintenance duties involving predictive, preventive, and reactive measures.
- Conducted routine inspections of equipment and machinery.
- Verified safety and ergonomic standards of equipment.
- Delivered training sessions to staff on implementing safety protocols and maintaining quality standards.
- Facilitated team member communication to foster suggestions for safety enhancements and workstation improvements.
- I take corrective action on all unsafe work conditions & equipment which includes advising on how to improve ergonomic conditions
- Developed and aided in creating visuals focused on quality compliance.
- Replenished inventory on assembly lines and staging areas using a forklift.
- Managed truck cargo handling processes.
- Effectively prioritized complex tasks, ensuring timely management of orders and inventory.
- Managed inventory levels and ensured timely reordering.
- Consistently optimized task efficiency and workflows.
- Collaborated with UAW union steward, management, and supply chain.
- Coordinated workflows to boost production efficiency.
- Coordinated daily tasks for seamless workflow in manufacturing.
- Provided training to newly onboarded team members, promoting teamwork.
- Enhanced interdepartmental collaboration to improve workflow.
- Managed resources efficiently to reduce downtime and increase output.
- Enhanced team productivity with effective delegation of tasks.
- Oversaw equipment maintenance, minimizing operational disruptions.
- Implemented safety measures for a secure and accident-free workplace.
- Boosted team morale by recognizing and rewarding high performance.
- Encouraged cross-training among staff to build versatility and adaptability.
- Optimized scheduling to meet production targets consistently.
- Bolstered group synergy through scheduled discussions and review gatherings.
- Managed inventory levels to prevent shortages and overstocking.
- Led problem-solving initiatives to address production challenges effectively.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted root-cause analysis on any identified issues during quality inspections, taking corrective action promptly.
- Collaborated with various teams to enhance efficiency in materials handling, production, and shipping processes.
- Ensured adherence to safety protocols, maintaining an accident-free workplace throughout tenure as Production Team Leader.
- Reduced waste and increased profitability through effective inventory management and quality control measures.
- Collaborated with cross-functional teams to ensure seamless integration of processes from design to final assembly.
- Optimized resource allocation and scheduling to maximize output while minimizing downtime.
- Developed strong working relationships with suppliers, ensuring timely delivery of materials for uninterrupted production flow.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output, and boost overall quality.
- Managed budgets effectively to maintain optimal cost-to-production ratios without sacrificing product quality or worker satisfaction.
- Oversaw equipment maintenance schedules, ensuring optimal performance of all machinery used in the production process.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Performed general equipment maintenance and repair to minimize downtime.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
Fund Raiser Recruiter
Furst Staffing
02.2010 - 12.2011
- Generated new leads and maintained follow-ups.
- Coordinated & assisted in developing new program suggestions
- Created & maintained sponsor & donors website
- Coordinated fund raising activities
- Participated in community events
- Traveled pertaining to fund raising events
- Maintained accurate transcription of records alongside accounting for payments.
- Performed receptionist duties, including greeting visitors and directing calls.
- Maintained a joint communication network with committee members & community
- Provided essential training to onboard new staff members.
- Specialized in financial duties while managing various administrative responsibilities.
- Enhanced candidate pipeline by sourcing and attracting top talent.
- Screened resumes to identify potential matches for open positions.
- Improved hiring processes by collaborating with team to develop effective recruitment strategies.
- Strengthened employer brand by engaging with potential hires on professional platforms.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Fostered positive candidate experience, leading to increased referral rates.
- Designed and led workshops on interview skills and resume writing for candidates, enhancing their success rate.
Medical Support Assistant/Schedular/Payroll Assistant
VA Medical Center
01.2007 - 02.2010
- Created new clinic request & assign patients to correct providers
- Transferred & canceled clinics to matrix
- Managed appointment schedules for various radiological procedures such as MRI's and CAT Scans while providing lab pretest instructions.
- Managed centralized calls for Radiologists and patients needing to cancel or reschedule appointments.
- Received centralized calls for Radiologist & from patients that need to reschedule &/ or cancel appointments
- Collected, calculated, and entered payroll data.
- Update payroll records by entering changes in exemptions, insurance coverage, saving deductions, & job title department/ division & transfer
- Enhanced efficiency by scheduling patient appointments and maintaining records.
- Assisted patients with general inquiries to improve satisfaction.
- Processed payroll data to ensure accurate and timely payments.
- Assisted with payroll inquiries, enhancing employee satisfaction.
- Improved efficiency by organizing payroll documents and records.
- Ensured compliance with regulations by updating payroll policies.
- Managed employee timesheets for accurate payroll processing.
- Resolved payroll discrepancies to maintain financial accuracy.
- Verified payroll data for error-free processing.
- Collaborated with HR to update employee records for payroll accuracy.
Information Associate/Heart Institute
St. Luke's Hospital
01.2004 - 01.2007
- Organized and updated patients' medical records.
- Updated patient files with doctors' instructions.
- Prepared requisitions forms for laboratory test, therapy, drugs, medical consults, & supplies for unit
- Documented patient diagnoses accurately on medical forms.
- Communicated with the Cardiac telemetry department of any alerts
- Processed patients discharge forms for the business office & may compile the daily census of patients
- Managed incoming and outgoing calls for medical team & patient interactions.
- Served as unit resource for order entry/inventory & management
- Served as bed control representative and entered in charges
- Ensured accurate record maintenance while sending documents via multiple channels.
- Provided support to staff by managing information systems and databases.
- Improved data accuracy by maintaining organized electronic records.
- Updated client profiles to ensure current information was readily accessible.
- Served as an expert resource for colleagues seeking assistance or guidance related to specific areas of knowledge or skills possessed within the role of Information Associate.
- Assisted in the migration of data from old systems to new platforms, ensuring minimal disruption to business operations and preserving data integrity.
- Contributed to enhanced customer satisfaction by providing accurate, up-to-date information promptly upon request.
- Provided support during audits or other assessments involving the documentation or verification of information held within the organization.
- Processed records quickly to avoid delays and keep workflows running smoothly.
- Worked with professionals on scanning, coding and releasing information to departments.
- Completed EHR audit quality maintenance procedures, processed chart requests, facilitated chart purges and organized medical record copy requests.
- Implemented procedures for performance of quality audits for patient charts at three hospitals.
- Audited and reviewed patient information via EMR management to verify accuracy and completeness.
- Accurately scanned, indexed and inputted documents into electronic health record system.
- Processed records efficiently and oversaw timely project completion.
- Copied medical records and performed various clerical tasks as required.
- Organized medical record copy and chart requests to complete EHR quality maintenance procedures.
- Completed cancer registrar, release of information and other duties within department.
- Audited quality and performance procedures by reviewing processes and charts at Number facilities.
- Used medical center hardware and software to produce required reports.
- Followed up with medical staff regarding missing information in patient records.
- Input data into computer programs and filing systems.
- Transcribed and entered patient medical information into electronic medical records systems.
Accounting Clerk
Robert Half Accountemps
01.2000 - 01.2004
- Processed payments for invoices by confirming transaction information.
- Scheduling & preparing disbursements; obtaining authorization of payment
- Maintain accounting ledgers by posting account transactions, verify accounts by reconciling statements & transactions
- Compiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses
- Reconciled error reports
- Prepare various sales reports, audit daily sales reports with manager
- Comply with current federal & state laws regarding compliance & data protection of credit card information
- Participated in audits & inventories of warehouse facilities
- Assisted with accounts payable/receivables, & prepare checks
- Accumulated weekly payroll data, entered data into the computerized payroll system
- Prepared submissions of all statutory returns
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Nutrition Clerk
Rockford Memorial Hospital
07.1986 - 06.1991
- Taking meal orders
- Tray assembly
- Food Labeling
- Maintaining Food records
- Inventory management
- Kitchen assistance
- Communication with Healthcare team
- Patient education
Education
B.S. - Business Administration and Data Analysis: International Business
Liberty University Online
Lynchburg, VABachelor's degree - Business
University of Phoenix-Online Campus
Phoenix, AZ12.2022
Wilma Boyd School of Business and Travel - Business And Travel
Wilma Boyd School of Business and Travel
Pittsburgh, PA06.1992
A.A.S. - Pharmacy Technician
Rock Valley Junior College
Rockford, IL05.1990
Skills
- Project management
- Microsoft Outlook
- Benefits administration
- Cash handling
- Marketing
- Data collection
- Leadership
- Food preparation
- Journal entries
- Filing
- General ledger reconciliation
- Medical terminology
- Google Docs
- Inventory control
- Bank reconciliation
- Research
- Human resources
- Microsoft Powerpoint
- Schematics
- Mechanical knowledge
- PeopleSoft
- Customer service
- CPT coding
- Stocking
- Microsoft Office
- Time management
- Restaurant experience
- Organizational skills
- Training & development
- Medical coding
- Windows
- Quality control
- 5S
- Microsoft Word
- Account reconciliation
- FMLA
- Quality assurance
- Auditing
- Maintenance
- Driving
- Cashiering
- General ledger accounting
- Medical billing
- Microsoft Access
- Supervising experience
- Balance sheet reconciliation
- Communication skills
- Employee orientation
- Office manager experience
- Negotiation
- Manufacturing
- Administrative experience
- Typing
- Dispatching
- Order entry
- Meal preparation
- Sanitation procedures
- Nutritional analysis
- Supervisory skills
- Training staff
- Dietary guidelines
- Written and verbal communication
- Interpersonal and written communication
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Problem-solving abilities
- Attention to detail
- Sanitation standards
- Analytical thinking
- Sanitation guidelines
- Time management abilities
- Inventory management
- Written communication
Certification
- Driver's License
- Forklift Certification
Additional Information
MicroSoft Office: Word, Access, Excel, Outlook, Power Point, People Soft, Payroll ADP, Bookkeeping/Accounting, Quick Books, Peach Tree, Medical Terminology
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Team Leader
Timeline
Food and Nutrition Assistant Coordinator
University of Toledo Medical Center
12.2024 - Current
Paint Production Team Leader/Team Management Team Lead
Stellantis
12.2011 - Current
Fund Raiser Recruiter
Furst Staffing
02.2010 - 12.2011
Medical Support Assistant/Schedular/Payroll Assistant
VA Medical Center
01.2007 - 02.2010
Information Associate/Heart Institute
St. Luke's Hospital
01.2004 - 01.2007
Accounting Clerk
Robert Half Accountemps
01.2000 - 01.2004
Nutrition Clerk
Rockford Memorial Hospital
07.1986 - 06.1991
Bachelor's degree - Business
University of Phoenix-Online Campus
B.S. - Business Administration and Data Analysis: International Business
Liberty University Online
Wilma Boyd School of Business and Travel - Business And Travel
Wilma Boyd School of Business and Travel
A.A.S. - Pharmacy Technician
Rock Valley Junior College
Similar Profiles
Tammy CousinoTammy Cousino
Outreach Coordinator at University Of Toledo Medical Center - Orthopedic CenterOutreach Coordinator at University Of Toledo Medical Center - Orthopedic Center
Tiffany MorgilloTiffany Morgillo
Quality Supervisor at University of Toledo Medical Center (Care Clinic/Ryan White Program)Quality Supervisor at University of Toledo Medical Center (Care Clinic/Ryan White Program)
Brooklyn DraytonBrooklyn Drayton
Medical Assistant at University of Toledo Medical CenterMedical Assistant at University of Toledo Medical Center
Dawn CollinsDawn Collins
Medical Assistant at University of Toledo Medical CenterMedical Assistant at University of Toledo Medical Center
Toby SmithToby Smith
Plumbing Apprentice at E&K ContractorsPlumbing Apprentice at E&K Contractors