Susan Brown
Toledo,OH
Summary
Dynamic professional with a proven track record at the University of Toledo Medical Center, excelling in efficient meal preparation and nutritional analysis. Demonstrated strong problem-solving abilities and customer focus, significantly reducing food waste while enhancing patient health outcomes through personalized meal plans. Committed to organizational development and team training for optimal performance.
Management professional with strong track record in leading teams and improving operational efficiency. Known for fostering collaborative work environments and achieving significant results. Reliable and adaptable to shifting priorities, with expertise in strategic planning and process optimization.
Overview
21
21
years of professional experience
Work History
Food and Nutrition Assistant
University of Toledo Medical Center
Toledo, OH
12.2024 - Current
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Assisted dietitians in developing personalized meal plans for patients, resulting in better health outcomes.
- Enhanced food safety by maintaining a clean and organized kitchen, adhering to sanitation regulations.
- Supported cost control measures by assisting in inventory management and minimizing food waste through proper portioning techniques.
Paint Production Management Team Leader
Stellantis
Toledo, OH
12.2009 - Current
- Devised strategic plans to achieve short-and long-term business objectives, driving organizational growth and profitability.
- Established clear expectations and accountability measures for team members, resulting in increased performance levels.
- Aligned team goals with organizational objectives to ensure collective success in meeting company targets.
- Implemented training programs to develop team skills, resulting in higher employee retention rates and job satisfaction.
Fund Raiser Recruiter
Furst Staffing Services
Rockford, IL
02.2010 - 12.2011
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Medical Support Assistant/Scheduler/Payroll Assistant
VA Medical Center
Kansas City, MO
01.2007 - 02.2010
- Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Information Associate
St. Luke's Regional Medical Center
Kansas City, MO
01.2004 - 01.2007
- Performed administrative duties and assisted with visitors' requests.
- Supported departmental goals through timely completion of assigned tasks and projects.
- Trained new hires on company-specific databases and tools, ensuring a smooth transition into their roles as Information Associates.
- Maintained equipment used in office by ensuring each piece of equipment is working properly and calling in for repairs if needed.
- Established records by preparing individual folders, assigning ID numbers, and completing personal information.
- Facilitated cross-functional communication by serving as a liaison between departments regarding informational needs.
- Assisted in the migration of data from old systems to new platforms, ensuring minimal disruption to business operations and preserving data integrity.
Education
Bachelor of Science - Business Administration Data Analysis: Int. Busine
Liberty University
Lynchburg, VA05-2026
Skills
- Efficient Meal Preparation
- Sanitation procedures
- Nutritional analysis
- Supervisory skills
- Employee Training
- Innovation and creativity
- Customer focus
- Organizational development
- Workforce planning
- Cross-functional team leadership
- Problem-solving
- Problem-solving abilities
- Attention to detail
Timeline
Food and Nutrition Assistant
University of Toledo Medical Center
12.2024 - Current
Fund Raiser Recruiter
Furst Staffing Services
02.2010 - 12.2011
Paint Production Management Team Leader
Stellantis
12.2009 - Current
Medical Support Assistant/Scheduler/Payroll Assistant
VA Medical Center
01.2007 - 02.2010
Information Associate
St. Luke's Regional Medical Center
01.2004 - 01.2007
Bachelor of Science - Business Administration Data Analysis: Int. Busine
Liberty University
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