Susan M Brown

Pret A Manger

04.2010 - Current

Supervised daily operations, ensuring adherence to company standards and protocols.
Trained and mentored staff, enhancing team performance and service quality.
Implemented process improvements, increasing operational efficiency and customer satisfaction.
Coordinated inventory management, reducing waste and optimizing stock levels.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Developed staff schedules, aligning resources with business demands to maximize productivity.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Increased sales through effective merchandising strategies and targeted promotions.
Analyzed sales data to identify trends and adjust inventory orders accordingly.
Oversaw daily operations to maintain store cleanliness and organization.
Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.