Well-qualified Escrow Assistant proficient in gathering, reviewing and organizing materials in support of the escrow process. Detail-oriented and methodical with excellent multitasking and problem-solving abilities. Offering 10 years of related experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Susan Brymer
Walsenburg,CO
Summary
Overview
11
years of professional experience
Work History
Priority Title & Escrow
Refinance Processor
09.2020 - 08.2022
Job overview
- Entered data into computer tracking system and filed paperwork according to procedures.
- Received and reviewed incoming documents and materials.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Maintained accurate records to enable processor activity and performance monitoring.
- Analyzed processor data and developed insight reports for management review.
- Implemented effective strategies for processor optimization based on insights.
- Collaborated with cross-functional teams to design and implement processor improvement strategies.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Collaborated with other departments to optimize production workflows.
- Communicated with customers to resolve common title issues.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Utilized various online databases and public land records to verify ownership information.
- Researched ownership interests and liens on real estate properties.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Assisted in preparation of title insurance policies and title commitments.
- Examined land records and identified potential problems with title search results.
- Created legal documents such as deeds, mortgages and leases based on title search results.
North American Title Company
Escrow Assistant
08.2016 - 09.2020
Job overview
- Work a multi-line phone, use job aides and specific verbiage to order payoff demands through lenders, very detail orientated as to make sure the correct loan and borrowers are being taken care of
- Use of Microsoft Word, excel, I email very frequently with my escrow officers and have multiple files I take care of every day
- Uploading and entering figures from payoff demands that come in throughout the day.
Safe Capitol Compassion Co-op
Receptionist
03.2014 - 09.2015
Job overview
- Answered multiple phone lines, greeted patients as they entered, and created schedules for employees
- Data entry and research: Verified sensitive patient information and entered into database
- Marketing and sales: Organized demonstrations and promotions to increase business and revenue
- Technical: Utilized Microsoft applications on a daily basis and operated office equipment
Crandall Cleaning Services
Cleaner/ Detailer
07.2011 - 01.2014
Job overview
- Scheduling cleaning dates according to what is most convenient to client
- Communication: Receiving and following very specific instructions from clients in regards to how they want their homes/ businesses cleaned
- Establishing trusting client relationships: Entering into homes and business, often unattended, and leaving them clean and completely secure
- Cleaning and sanitizing: Always cleaning client homes/ businesses above and beyond standards set to ensure that they are always more than satisfied
Education
American River College
Bachelor of Science
2014
University Overview
Skills
- Customer Service
- Document Control
- Attention to Detail
- Teamwork and Collaboration
- Employee Training
- Special Projects
- Loan Document Validation
- Critical Thinking
- Information Protection
- Actively listening and responding appropriately; performing common sales calculations
- Word, Excel, PowerPoint
- Point of Sale and database: Experience working with various point of sale and database software
Timeline
Refinance Processor
Priority Title & Escrow
09.2020 - 08.2022
Escrow Assistant
North American Title Company
08.2016 - 09.2020
Receptionist
Safe Capitol Compassion Co-op
03.2014 - 09.2015
Cleaner/ Detailer
Crandall Cleaning Services
07.2011 - 01.2014
American River College
Bachelor of Science
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