Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Susan Bucher

Hudson Falls,NY

Summary

Results-driven Sr Quality Technician at AngioDynamics with expertise in quality management systems and advanced problem-solving. Enhanced product quality through effective inspections and corrective actions, achieving a significant reduction in customer complaints. Skilled in training teams and implementing continuous improvement strategies, fostering a culture of safety and efficiency.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Sr Quality Technician

AngioDynamics
01.1986 - 01.2025
  • Enhanced product quality by conducting thorough inspections and implementing corrective actions.
  • Developed custom test fixtures that helped streamline validation processes and reduced testing time.
  • Collaborated with engineering teams to develop more efficient testing methods, resulting in faster product releases.
  • Supported continuous improvement initiatives by identifying areas for cost reduction and increased productivity.
  • Trained staff members on proper use of equipment, instruments, and methodologies while promoting adherence to safety protocols.
  • Implemented statistical process control techniques to monitor production trends and improve overall product quality.
  • Managed the development of standard operating procedures, ensuring consistent execution of tasks across all shifts.
  • Improved overall manufacturing throughput with a focus on reducing cycle times while maintaining strict quality standards.
  • Participated in cross-functional teams to address production challenges, share best practices, and optimize workflow efficiency.
  • Reviewed supplier performance metrics, driving improvements in material quality and delivery times.
  • Reduced customer complaints by closely monitoring production processes and addressing issues promptly.
  • Served as a liaison between the Quality department and other functional areas, providing technical support when needed.
  • Conducted root cause analyses to identify areas for improvement within the manufacturing process.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Proposed corrective actions to address recurring quality issues.
  • Reported problems and concerns to management.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Recorded and organized test data for report generation and analysis.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.

Education

High School Diploma -

Whitehall High
Whitehall, NY
06-1980

Skills

  • Quality inspection techniques
  • Training and mentoring
  • Auditing processes
  • Advanced problem solving
  • Quality management systems
  • Continuous improvement strategies
  • Preventive maintenance planning
  • Process validation
  • Corrective action implementation
  • Lean manufacturing principles
  • Geometric dimensioning and tolerancing
  • Non-destructive testing
  • ISO 9001
  • Customer complaint handling
  • Workplace safety
  • Inspections and reviews
  • Calibration standards
  • Visual inspection
  • Chemical handling
  • Continuous improvement
  • Testing procedures
  • ISO standards
  • Product sampling
  • Equipment calibration
  • Testing protocols
  • Compliance verification
  • Lean manufacturing
  • Record preparation
  • Testing efficiency
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Attentive and observant
  • Safety compliance
  • Relationship building
  • Safety procedures
  • Functional testing
  • Computer proficiency
  • Quality control data compilation
  • Team building
  • Quality inspection
  • Data entry
  • Safety protocols
  • Self motivation
  • Product knowledge
  • Technical troubleshooting
  • Goal setting
  • Risk assessment
  • Professionalism
  • Documentation control
  • Six sigma methodologies

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • CQT - Certified Quality Technician
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Languages

English
Professional Working

Timeline

Sr Quality Technician

AngioDynamics
01.1986 - 01.2025

High School Diploma -

Whitehall High

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Susan Bucher