Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
RT(R)(MR)ARRT
Additional Information
Timeline
AccountManager

Susan Busdiecker

Reynoldsburg,OH

Summary

Driven MRI Technologist from ProMedica Bay Park Hospital, adept in advanced imaging techniques and patient care, significantly enhancing diagnostic accuracy. Excelled in operations management at Insight Health Services Corporation, boosting efficiency and profit levels through innovative process improvements. Skilled in team training and interpersonal communication, ensuring high-quality, compassionate care across diverse roles. Has both MRI and x-ray licenses. Caring and empathetic caregiver with 32 years of experience providing therapeutic support for adults and children with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. A knowledgeable FASD advocate and caregiver with excellent communications skills and IEP development.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Special Needs Child Caregiver

None Currently
12.2011 - Current
  • Help with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Assisted with daily living needs to maintain self-esteem and general wellness.
  • Prepared meals and snacks and fed clients.
  • Patience and compassion-essential for providing a consistent and empathetic care.
  • Communication skills: ability to effectively communicate and advocate with family, friends, school, healthcare professionals, and sitters or respite caregivers.
  • Problem-solving skills: Quickly and effectively addressing any issues or challenges that arise.
  • Physical Stamina: Ability to handle the physical demands of caregiving.
  • Attention to detail: Ensuing all aspects of the child's care are managed meticulously.
  • First Aid and CPR Certification: Knowledge of emergency procedures and basic medical care.
  • Behavior Management: Techniques for managing and guiding behaviors/symptoms in a positive and de-escalating way.
  • Organizational Skills: Keeping track of schedules, medications, and numerous appointments.
  • Specialized Training: Caregiver Kick Start Coaching program under Jeff Noble FASD Expert in Nov 2022.
  • FASD Caregivers Club Member
  • FASD Expert Academy started July 29, 2024
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Encouraged children's emotional and social development.
  • Handled daily administrative tasks efficiently to minimize time away from children.

MRI Technologist

ProMedica Bay Park Hospital
10.2000 - 02.2024
  • Prepared and administered contrast materials for imaging procedures.
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Monitored and managed inventory and supply levels for contrast materials. IV tubing, power syringe kits, oil markers and various other medical items.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Maintain highest levels of quality, safety and patient privacy.
  • Capture and develop images following physician's orders allowing proper diagnosis and treatment.
  • Select appropriate imaging techniques or coils to produce required images.
  • Trouble shoot technical issues related to MRI scanner, monitors, or coils.
  • Educated patients on procedure, answering questions, and alleviating concerns.
  • Prepared patients for MRI procedures and monitored their condition during the scan.
  • Interacted with patients to explain MRI scans and answer questions, providing reassurance and comfort throughout the process, and provide headphones and ear plugs for patient comfort.
  • Interpreted MRI scans and provided detailed reports to radiologists and other physicians.
  • Immobilized patients to achieve optimal scans and prevent rescanning.
  • Create backup copies of images by transferring images to storage media and maintain digital filing system for backups.
  • Perform daily QA's and weekly ACR scans.
  • Knowledgeable sedating children and adults via conscious sedation and anesthesia.
  • Utilized multiple MRI scanner models including T1-weighted, T2-weighted, and diffusion-weighted imaging.




  • Positioned patients to obtain quality MRI images.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Developed strong communication and organizational skills through working on group projects.
  • Collaborated with physicians to discuss radiologic results and establish proper diagnosis.

Operations Manager

Insight Health Services Corporation
09.1997 - 06.2001
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Responsible for Mobile MRI Trailer(s) maintenance, quality control, health code compliance and JACHO compliance.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Assisted in recruiting, hiring and training of team members.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and maintained relationships with external vendors and suppliers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Education

Associate of Applied Science - Radiologic Technology

Owens Community College
Perrysburg, OH
05.1990

Skills

  • Social Skills Development
  • Individualized Education Plans
  • Seizure Management
  • Emotional Support
  • Child Supervision
  • Educational Support
  • Emotional development
  • Team Training
  • Child Safety
  • Child Advocacy
  • Health and safety
  • Activity Planning
  • Activity management
  • Interpersonal Skills
  • Observing and Monitoring Behavior
  • Conflict Resolution
  • Professionalism
  • Planning and Leading Activities
  • First aid knowledge
  • Active Listening
  • Team Leader
  • Excellent Communication
  • Coordination and Teamwork
  • Documentation And Reporting
  • Punctual and Reliable
  • Goal Setting
  • Time Management
  • Problem-solving aptitude
  • Age-Appropriate Activities
  • Reliability
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Friendly and Respectful
  • Special Needs Care
  • Interpersonal Communication
  • Task Prioritization
  • Creative Thinking
  • Organizational Skills
  • Housekeeping abilities
  • Calendaring and Scheduling
  • Child Nutrition
  • Professional Demeanor
  • Continuous Improvement
  • Multitasking
  • Behavior management techniques
  • Recreational Activities
  • Written Communication
  • Safety awareness
  • Analytical Thinking
  • Microsoft Office
  • Relationship Building
  • Caring and Responsible
  • Decision-Making
  • Team building
  • Crisis Management
  • Self Motivation
  • Attention to Detail

Accomplishments

I'm a fierce advocated for my daughter and provide education on FASD. We're currently involved with an FASD study concerning youth with FASD and the criminal justice system from Sanford University in the UK with Dr Gilbert. We've also been involved in another case study by Case Western University concerning youth with special needs and the school system. My goal is to spread FASD awareness in schools, communities, health professionals and local agencies. I'm a moderator for Jeff Noble's FASD Facebook group.

Affiliations

  • MRI Safety Council member

Certification

  • Licensed MRI, RT, CPR
  • Logged in several thousands of hours in FASD coaching calls and completed several learning modules. Completed the Caregiver Kick Start training, went onto the FASD Caregivers Club, currently enrolled in the FASD Expert Class.

RT(R)(MR)ARRT

I have over 30 years of imaging experience. I sat on an MRI Safety Council while employed at Bay Park Hospital. 

Additional Information

I'm very hard working, determined, compassionate, caring and proud of all of my accomplishments. As a MRI Technologist, I had been complimented about providing great image quality by our large Radiology group and by many other physicians I had scanned for. I believe in treating my patients as if they were my family. I was the only MRI tech for over a year when employed at Bay Park Hospital. In 2000, it was a newly built hospital and I was built up clientele very quickly. I communicated with my patience, explained the procedure, reduced patient anxiety and really enjoyed my job.


I moved to Columbus in March 2024 because my daughter with special needs needed more services that I could not get in Toledo. I have worked diligently as a full time caregiver to get her approved and set up with the Franklin Co Board of DD, Ohio Rise, Buckeye Ranch, linked with NCH Behavioral Health, OT services, getting an Autism evaluation, linked with Family and Children First Council, Nami, and Ohio Kin. I am proud of my ability to navigate these different agencies and getting the help my daughter needs,












Timeline

Special Needs Child Caregiver

None Currently
12.2011 - Current

MRI Technologist

ProMedica Bay Park Hospital
10.2000 - 02.2024

Operations Manager

Insight Health Services Corporation
09.1997 - 06.2001

Associate of Applied Science - Radiologic Technology

Owens Community College

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Susan Busdiecker