Susan Buyck

Researched travel options and set up domestic and international flights for medical mission team volunteers for the Global Health Outreach department while maintaining a keen attention to detail in every aspect of the job duties performed

Compiled and entered flight details for each team into an Excel spreadsheet which was then emailed to the team leader and in-country partner for reference.

Handled travel emergency situations calmly while working quickly to find a resolution to the problem

Assisted with the yearly inventory count of medicines and supplies in the warehouse packing area

Other responsibilities included high-volume phone and email communication, packing and mailing boxes for team members, ordering and maintaining supplies and making inventory adjustments as necessary, reconciling the monthly credit card statement for ticket purchases and completing insurance applications for the teams

Fielded incoming calls from members and the general public as a secondary phone operator

Processed and shipped phone and internet orders for books and materials offered on the organization's website and in-house bookstore

Prepared for and attended the annual off-site missions conference, which included packing and unpacking books and materials sold at the event, setting up and selling items at the booth and post-reconciliation of the sales at the event