Susan Cagle
Ball Ground,GA
Summary
At Garick, LLC, I spearheaded initiatives that enhanced teamwork and customer satisfaction, notably through strategic vendor negotiations and comprehensive facility audits. My leadership in facility management and adept problem-solving significantly reduced operational costs, showcasing my ability to merge technical skills with strong interpersonal communication for impactful results.
Overview
25
25
years of professional experience
Work History
Sr. Facility Administrator
Garick, LLC
03.2000 - Current
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Minimized operational costs by efficiently managing budgets and reducing expenses.
- Negotiated contracts with external suppliers for cost-effective procurement of equipment and services.
- Coordinated cross-departmental efforts for smooth facility operations during high-demand periods.
- Conducted comprehensive audits of facilities to identify areas requiring corrective action or improvement initiatives.
- Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Served as point of contact for internal and external customers seeking support and information.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Provided support and services related to mail and deliveries.
- Ordered, maintained and distributed supplies and inventory.
- Prepared reports and schedules with accuracy.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
Education
High School Diploma -
Cherokee High School
Canton, GA06.1994
Skills
- Work order management
- Building maintenance
- Facility management
- Emergency preparedness
- Asset management
- Environmental compliance
- Repairs and maintenance
- Record keeping
- Vendor coordination
- Building operations
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Health and safety
- Team coordination
- Delegation skills
- Team building
- Safety protocols
- Conflict resolution
- Risk assessment
- Professionalism
- Interpersonal communication
- Quality control
- Strategic planning
- Inventory control
- Staff supervision
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Project management
- Technical understanding
- Performance monitoring
- Professional demeanor
- Problem-solving aptitude
- Process improvement
- Cost control
- Budget management
- Vendor negotiation
- Financial analysis
ERP system Knowledge
I am trained in using and ERP system in day to day facility operations. From customer invoices to financial balance sheets to inventory control.
Timeline
Sr. Facility Administrator
Garick, LLC
03.2000 - Current
High School Diploma -
Cherokee High School
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