Susan Carbajal
Pasadena,Texas
Summary
Experienced with creating engaging and informative lesson plans that spark student interest in social studies. Proven ability to create lesson plans that cater to diverse learning styles while promoting critical thinking and historical analysis. Strong classroom management skills ensuring effective teamwork and adaptability in the classroom environment. Known for delivering measurable results and fostering supportive and inclusive classroom atmosphere.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Social Studies Teacher
Miller Intermediate
01.2022 - 05.2025
- Lead engaging classes, enhancing student engagement and comprehension.
- Adapt curriculum to meet diverse needs, ensuring adherence to district standards.
- Communicate effectively with parents, fostering collaborative relationships.
- Implement behavior management strategies, improving classroom dynamics.
- Prepare detailed reports, contributing to administrative efficiency.
- Facilitated group discussions to foster critical thinking and collaborative skills.
- Developed interactive lesson plans utilizing technology for improved comprehension.
Collections Agent Toyota Financial
Alorica
09.2022 - 07.2023
- Initiated repossession when required criteria was met.
- Reviewed and documented past due accounts based on delinquency stage.
- Arranged debt repayment plans based on financial situations.
- Processed payments and applied to customer balances.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Healthcare Representative United Healthcare
Alorica
07.2022 - 09.2022
- Scheduled appointments and processed prescription refills.
- Educated members on health plans and benefits.
- Assisted with billing and claims documentation.
- Followed up with doctors and nurses to obtain necessary information to complete patients' records.
- Used medical terminology knowledge to explain procedures, policies and services to patients.
- Upheld strict confidentiality standards while managing sensitive patient information according to HIPAA regulations.
Bartender
Boudreaux Cajun Kitchen
02.2011 - 03.2020
- Trained new hires and oversaw quality and punctuality for catering services.
- Built customer loyalty through warm guest engagement.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Preschool Teacher
Kids-R-Kids Learning Academy
09.2018 - 11.2019
- Managed a classroom of 12 children and implemented structured lesson plans.
- Maintained records and communication with parents.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Sales and Marketing Representative
T-Mobile
02.2015 - 11.2016
- Maintained marketing budgets and coordinated promotions.
- Surpassed sales goals through effective customer service partnerships.
Electrical Manufacturing Professional
Powell Electric
01.2014 - 02.2015
- Prepared project layouts and reports for management.
- Led a 15-member cross-functional project team achieving high satisfaction ratings.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Preschool Teacher
Kings Palace Childcare
07.2008 - 02.2011
- Supervised children ages 0–13 and documented developmental progress.
- Implemented Montessori-based learning tools for skill development.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Organized special events like field trips and holiday celebrations while building a sense of community within the classroom.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Education
BS - Marketing
University of Houston – Clear Lake
Houston, TX12.2021
AA - Business
San Jacinto College
Pasadena, TX05.2019
Skills
- Differentiated instruction
- Educational technology
- Classroom management
- Technology implementation
Certification
Business Intelligence Certification - May 2025
Timeline
Collections Agent Toyota Financial
Alorica
09.2022 - 07.2023
Healthcare Representative United Healthcare
Alorica
07.2022 - 09.2022
Social Studies Teacher
Miller Intermediate
01.2022 - 05.2025
Preschool Teacher
Kids-R-Kids Learning Academy
09.2018 - 11.2019
Sales and Marketing Representative
T-Mobile
02.2015 - 11.2016
Electrical Manufacturing Professional
Powell Electric
01.2014 - 02.2015
Bartender
Boudreaux Cajun Kitchen
02.2011 - 03.2020
Preschool Teacher
Kings Palace Childcare
07.2008 - 02.2011
BS - Marketing
University of Houston – Clear Lake
AA - Business
San Jacinto College
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