Susan Carreiro
Mililani Town,HI
Summary
Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.
Overview
20
20
years of professional experience
Work History
Nail Technician/Esthetician
Marriott(Kyo-ya Ohana
Honolulu, HI
08.2012 - Current
- Demonstrated knowledge of all products and services offered in the salon.
- Conducted consultations with clients to determine their needs and preferences.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Promoted additional services to existing clients in order to increase revenue.
- Attended continuing education courses related to nail care techniques.
- Provided excellent customer service through friendly interactions with clients.
Lead Nail Technician
The Modern Honolulu
Honolulu, HI
08.2010 - 08.2012
- Managed the daily operations of the salon, including customer service, scheduling and financial transactions.
- Trained and supervised junior staff in nail treatments and techniques.
- Developed a range of new services to increase revenue.
- Ordered supplies such as polish, files and buffers on a regular basis.
- Conducted weekly meetings with staff to discuss performance issues or changes to procedures.
Nail Technician
Hyatt Regency Maui Resort and Spa
Lahaina, Hawaii
03.2005 - 07.2010
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Promoted additional services to existing clients in order to increase revenue.
Education
High School Diploma -
Pearl City High School
Pearl City, HI06-1983
Skills
- Client Needs Assessment
- Spa treatment services expert
- Advanced facials specialist
- Guest services expertise
- Spa retail sales
- Excellent team player
- Care regimen design
Timeline
Nail Technician/Esthetician
Marriott(Kyo-ya Ohana
08.2012 - Current
Lead Nail Technician
The Modern Honolulu
08.2010 - 08.2012
Nail Technician
Hyatt Regency Maui Resort and Spa
03.2005 - 07.2010
High School Diploma -
Pearl City High School