Susan Cascio
Naples,FL
Summary
Trustworthy and dedicated cashier/cook/server with 25+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Ability to work independently or within a group. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
9
9
years of professional experience
Work History
Cashier and Food Service Worker
Sunburst Cafe
2340 Pine Ridge Rd
08.2011 - 04.2016
- Cleaned counters, machines, utensils, and seating areas daily.
- Complied with health and safety codes to protect staff and customers.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Controlled line of 700 or more students and faculty with quick, efficient service.
- Prepared multiple orders of 15-20 orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Greeted customers entering store within 2 minutes and responded promptly to customer needs.
- Operated high cash register , check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Controlled line and crowd with quick, efficient service.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Worked with floor team and managers to meet wide range of customer needs
Food Commissary Cashier, Cook and Baker
Ave Maria University
5050 Ave Maria Blvd. Ave Maria, Florida 34142
02.2007 - 05.2011
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted over 700 students and faculty upon entering cafeteria and responded promptly to their needs.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared many food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Worked closely with shift manager to solve problems and handle students concerns.
- Maintained well-stocked stations with hot food and utensils for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, and surfaces between tasks to avoid cross-contamination along with washing and sanitizing cooking vessels and utensils.
Education
GED -
Central Islip Senior High School
85 Wheeler Rd. Central Islip, N.Y.06.1986
Skills
- Customer Service Excellence
- Refunds and Exchanges
- Receipt and Refund Issuance
- Credit and Cash Transactions
- POS Systems Operations
- Money Handling
- Cash Register Systems
- Customer Assistance
- Cleaning and Sanitizing
- Order Taking
- Online Orders Preparation
- POS Systems
- Hospitality and Accommodation
- Inventory Management
- Cash Drawer Management
- Till Counting
Hobbies
I am an avid crafter. jewelry making, painter, baker, candy maker.
Timeline
Cashier and Food Service Worker
Sunburst Cafe
08.2011 - 04.2016
Food Commissary Cashier, Cook and Baker
Ave Maria University
02.2007 - 05.2011
GED -
Central Islip Senior High School