Susan Centanni

Administered company's incentive, bonus, and special pay programs.

• Company's subject matter expert for bonus and special-pay eligibility.
• Ensured compliance with the government contract and applicable laws.
• Reviewed Human Capital Management system (HCM) and Training database to verify employee’s bonus or special pay eligibility.
• Processed payroll actions for eligible employees and worked with employees and leadership to resolve eligibility discrepancies.

Administered the company's Service Award Program

• Analyzed workforce demographics to determine budget requirement.
• Allocated and tracked award budgets for 12 divisions and work centers.
• Imported and converted HCM data into an Excel format to verify award eligibility and order appropriate awards directly from the external vendor.

Maintained positive working relationships across HR, with other work centers (e.g., Payroll, Training), and the management team.

• Reviewed and processed approved grade and salary changes.
• Worked closely with Payroll to review and resolve payroll discrepancies.
• Exercised versatility by prioritizing competing requirements and utilizing time management practices to focus on most critical time sensitive tasks.
• Worked collaboratively with all stakeholders to identify and change inefficient processes and procedures to increase efficiency and effectiveness.
• Utilized advanced Excel skills to integrate data from HCM, Payroll, and Training platforms to create a single document used for analyses and reports.
• Documented detailed standard operating procedures and training guides.

Reviewed security clearance applications from employees, candidates, and subcontractors to ensure compliance with all Department of Energy and Naval Reactors directives.

• Identified and documented missing, incomplete, or erroneous information.
• Provided customer service to help people correct submission errors.
• Notified management when an individual did not meet clearance eligibility.
• Collaborated with leadership and team members to develop and implement procedures to streamline clearance processing and increase efficiency.

• Managed the full cycle recruiting process from sourcing qualified candidates to making offers of employment.
• Collaborated with hiring managers to identify staffing needs.
• Developed and implemented recruiting plans to achieve staffing goals.
• Participated in recruitment and community outreach events.
• Partnered with hiring managers to ensure compliance with federal and state regulations related to EEO, ADA, and other employment laws and directives.
• Reviewed resumes, selected candidates for interview, conducted interviews, and made hiring decisions or referred candidates to hiring managers.
• Updated candidate activity in Applicant Tracking System (ATS).
• Monitored ATS activity to ensure the recruitment process continued to advance, helping to create a positive candidate experience.
• Performed background checks and confirmed appropriate professional licenses, permits, and certifications for candidates selected for hire.
• Designated the company’s subject matter expert on requirements of the NYS Department of Health Criminal History Record Check (CHRC) program.

• Coordinated onboarding and benefit enrollment for new hires.
• Conducted new employee orientation and training sessions.
• Prepared and maintained employment records using human resources management system software.