- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Mindfulness Practices
- Volunteering for community initiatives to give back to local communities and make a positive impact
- DIY and Home Improvement
Susan Chase
Lawrence
Summary
Behavioral health professional skilled in providing therapeutic support and interventions. Strong focus on team collaboration and achieving results, flexing with changing needs. Expertise in clinical assessments, treatment planning, and crisis management, while fostering compassionate and patient-centered approach. Reliable and adaptable, ensuring optimal outcomes in dynamic healthcare environment.
Overview
11
11
years of professional experience
Work History
Behavioral Health Clinician
Heartland Community Health Center
12.2024 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Delivered brief solution-focused interventions to help clients develop healthy coping skills.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement.
- Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
- Enhanced patient resilience, equipping them with effective coping strategies for long-term mental health.
- Improved client coping mechanisms with cognitive behavioral techniques.
- Advocated for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
Outpatient Therapist
Ellie Mental Health
01.2024 - 12.2024
- Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
- Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session per company guidelines and protocol
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
- Attend and participate in all clinical staff meetings and trainings
Senior Therapy Associate/ Administrative Director
Family Psychological Services LLC
04.2018 - 12.2023
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Implemented evidence-based interventions through cognitive-behavioral and solution-focused therapy.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Educated clients and families on mental health issues to promote understanding and support.
- Documented client progress to track effectiveness and inform future treatment plans.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Performed assessments to evaluate clients' mental health status, needs and goals.
- Provided clinical supervision to up to 3 LMSW staff members
- Led, directed, managed and mentored 5 administrative staff members.
- Established a culture of continuous improvement by promoting professional development opportunities for staff members.
- Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
- Identified opportunities to streamline processes and improve office operations and efficiency.
WRAP Therapist/ Team Lead
Bert Nash Center
01.2016 - 04.2018
- Provide prevention, education outreach and clinical activities to at-risk children attending Douglas County public schools and their families designed to enhance youth success in school.
- Specific duties include:
- Screening, referral and case management to help youth access relevant services;
- Provided high quality direct services, including crisis intervention, therapeutic interventions, assessment, support services, and follow up to at risk children and juveniles and their families
- WRAP Team Leader
- November 2016 - April 2018 (1 year 5 months)
- Responsibilities and Duties:
- Coordinate service activities, community liaisons, program fidelity and communication across elementary, junior high and senior high school WRAP teams.
- Specific Duties Include:
- Monitoring and managing services and community activities across WRAP sites
- Providing clinical supervision/consultation to all WRAP members Coordinating activities between team, school and community members
- Developing relationships with other school districts with an interest in WRAP consultation/dissemination (provided requested dissemination training)
- WRAP Clinician
- Bert Nash- Lawrence KS
- January 2016 - November 2016
Therapist
Pathway Family Services
08.2015 - 01.2016
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Tracked progress according to goals for interventions.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Organized clinical documentation, treatment plans, and referrals.
- Treated patients with mental health issues and dual-diagnoses such as ADHD, PTSD and ODD.
- Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships.
- Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Participated in clinical supervision to maintain professional development.
- Facilitated family meetings to discuss patient care plans.
- Performed short-term therapy, provided education and responded to crisis situations.
Clinical Social Work Intern
Pathway Family Services
08.2014 - 04.2015
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Organized clinical documentation, treatment plans, and referrals.
- Treated patients with mental health issues and dual-diagnoses such as ADHD, PTSD and ODD.
- Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships.
- Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Participated in clinical supervision to maintain professional development.
- Facilitated family meetings to discuss patient care plans.
- Performed short-term therapy, provided education and responded to crisis situations.
Education
Master of Arts - Social Work
University of Kansas
Lawrence, KS03.2015
MBA - Business Management
Baker University
Overland Park, KS05.2007
Bachelor of Arts - English Literature
University of Kansas
Lawrence, KS05.2004
Skills
- Diagnostic Evaluation
- Progress Evaluation
- Intervention Planning
- Treatments and Therapies
- Patient Documentation
- Electronic Charting
- Individual and Family Therapy
- CBT, ACT and Expressive Arts interventions
- Anxiety management
- Suicide risk assessment
- Depression treatment
- Relapse prevention
- Cognitive behavioral therapy
Interests
Timeline
Behavioral Health Clinician
Heartland Community Health Center
12.2024 - Current
Outpatient Therapist
Ellie Mental Health
01.2024 - 12.2024
Senior Therapy Associate/ Administrative Director
Family Psychological Services LLC
04.2018 - 12.2023
WRAP Therapist/ Team Lead
Bert Nash Center
01.2016 - 04.2018
Therapist
Pathway Family Services
08.2015 - 01.2016
Clinical Social Work Intern
Pathway Family Services
08.2014 - 04.2015
MBA - Business Management
Baker University
Bachelor of Arts - English Literature
University of Kansas
Master of Arts - Social Work
University of Kansas
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