Dedicated professional with experience in customer service, transportation coordination, hospitality, and the beauty industry. Skilled in managing busy environments, fostering communication across diverse backgrounds, and maintaining organization under pressure. Committed to delivering exceptional service and support, ensuring that individuals feel valued and respected.
Work History
Freelance Cosmetologist/Lash Artist
14 Years 4 Months
Self-employeed | 06.2012 - Current
Developed strong relationships with clients through exceptional communication and service delivery.
Analyzed industry trends to introduce innovative services that align with evolving client preferences.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Call Taker /Transportation Coordinator
2 Years
Black Tiger Non-Emergency Medical Transportation | 06.2024 - 06.2026
Collaborated with drivers to optimize route planning and improve service efficiency.
Maintained detailed records of client interactions and transportation requests for quality assurance.
Developed strong relationships with healthcare providers to enhance referral processes.
Resolved client inquiries and concerns promptly, maintaining high satisfaction levels.
Monitored call volumes and workflow trends to adjust staffing needs accordingly.
Hair Stylist
1 Year
Blow Darling | 06.2012 - 06.2013
Maintained cleanliness and organization of workstations, ensuring a hygienic environment.
Collaborated with team members to streamline appointment scheduling and reduce wait times.
Implemented inventory management systems for effective product sourcing and stock control.
Clerk
Circle K | 2008 - 2009
Managed daily cash register operations ensuring compliance with financial policies.
Processed customer transactions efficiently using point-of-sale systems.
Maintained inventory accuracy through regular stock checks and replenishment.
In-Room Dining Server
Estancia La Jolla Hotel & Spa | 2007 - 2008
Delivered exceptional in-room dining experiences through attentive service and menu knowledge.
Coordinated food and beverage orders to ensure timely delivery and guest satisfaction.
Collaborated with kitchen staff to accommodate special dietary requests efficiently.
Education
GED
National City Adult | National City, CA
GED Program - Currently Enrolled
Cosmetology - Cosmetology
Merinello Schools of Beauty | El Cajon, CA | 01-2012