Summary
Work History
Education
Skills
Volunteer
Timeline
Generic

Susan Chovan

Santa Rosa,CA

Summary

Accomplished Project Coordinator with 16 years of impeccable, high-level team support experience, including extensive experience with identifying ways of improving internal processes . Proven ability to successfully manage critical responsibilities in a fast-paced environment, while leveraging teamwork to cultivate strong internal and external relationships.

Work History

Senior Project Coordinator

Pivot Interiors
2007 - 2024
  • Supported numerous sales teams while managing projects equaling up to $22 million in annual revenues.
  • Conducted weekly status meetings with project teams to review progress and ensure all project deliverables were complete on time and within budget.
  • Maintained database records of all project activities, including costs, timelines, and documents.
  • Monitored project performance metrics and took corrective action when necessary.
  • “Super User” for integration of two separate CRM operating systems, created work instructions, trained employees on department procedures and software processes, and supported users during pre and post implementation phase.

Training Manager

Ideate Inc.
2006 - 2007
  • Accountable for department's budget and developing a functional training model for architectural design software.
  • Managed department and coordinated all training sessions with clients.
  • Maintained master education calendar which included managing the schedule for 15 instructors, scheduling 20-30 classes per month.

Career Services Manager

BOMI International
Annapolis, MD
1996 - 2005
  • Member of management level committee responsible for customizing software while strategically assessing internal procedures and systematizing company-wide internal operations.
  • Devised analytical tools and reports that accurately measured marketing effectiveness - increased client pool by 12%, sales by 8%.
  • Coordinated and managed event-planning logistics, cost-effective budget administration and team oversight.

Education

Marketing

Wesley College
Dover, DE

Skills

  • Project Management
  • CRM & Database Management
  • Teamwork and Collaboration
  • Creative Problem-Solving
  • Relationship Building
  • Cross-Functional Collaboration

Volunteer

  • Charlie's Acres Farm Sonoma Animal Sanctuary 2018-2021
  • Sonoma Plein Air Foundation 2019
  • Sonoma County Mentor Alliance 2012-2016

Timeline

Senior Project Coordinator

Pivot Interiors
2007 - 2024

Training Manager

Ideate Inc.
2006 - 2007

Career Services Manager

BOMI International
1996 - 2005

Marketing

Wesley College

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Susan Chovan