SUSAN COLBY
Lakeland
Summary
I am a dedicated administrative professional with extensive experience in real estate and property management. I have provided high-level support in coordinating maintenance and repairs, ensuring properties are operational and well-maintained. My capabilities include strong office administration skills, proficiency in Microsoft Office, and the ability to manage sensitive information with discretion. I am detail-oriented and adept at working independently to resolve issues effectively, fostering positive relationships with clients, vendors, and team members.
Overview
38
38
years of professional experience
2
2
Certification
Work History
Real Estate Sales and Administration
Dalton Wade Real Estate
St. Petersburg
01.2016 - Current
- Provided administrative support by coordinating contracts and documents for clients.
- Maintained client and vendor information, ensuring compliance with necessary documentation.
- Acted as a liaison between clients and vendors to facilitate transactions and resolve issues.
Property Manager
Autumn Chase/South Florida Property Management
01.2020 - 01.2021
- Managed tenant screening, leasing contracts, and rental payment tracking.
- Coordinated maintenance and repair projects with vendors using property management software.
- Maintained accurate records of repair requests and ensured compliance with lease provisions.
Real Estate Administrative Assistant
Buxton Properties Inc.
01.2015 - 12.2015
- Provided administrative support by managing budgets and monitoring expenditures.
- Facilitated communication between clients, agents, and vendors to ensure smooth operations.
- Reviewed contracts and documents for accuracy and compliance before final approval.
Realtor/Sales Agent
SUCCESS! Real Estate
MA
01.2011 - 12.2014
- Assisted clients in navigating real estate transactions, preparing contracts and addenda.
- Maintained relationships with municipal offices to obtain necessary real estate documents.
- Managed client database and marketing efforts through MLS and social media platforms.
Owner/Operator
Info Haven Productions Inc.
MA
01.2009 - 12.2014
- Developed and maintained records for clients and vendors, ensuring accuracy in documentation.
- Tracked inventory and verified orders against packing slips for accuracy.
- Managed office accounting records and client appointments using QuickBooks and Outlook.
Data Entry Clerk/Bank Reconciliation Clerk/Budget Clerk
Bradlees Corporate Office
01.1988 - 12.1992
- 1988 to 1989 Data entry clerk responsible for correctly entering purchase orders and other documents into database system.
- 1989 - 1991 Bank Reconciliation Clerk responsible for balancing all bi-weekly bank statements and processing investigations into discrepancies.
- 1991-1992 Budget Clerk responsible for tracking budgets of all department stores (130 stores) of Bradlees. Also responsible for printing, binding and delivering budget books to all the departments once the final budget has been completed.
Education
Florida Real Estate Sales License -
Realestateexpress.com
FL, USA01.2014
Massachusetts Real Estate License -
Jack Conway School of Realtors
MA, USA01.2011
Health Science -
Massasoit Community College
01.1994
Culinary Arts Program -
South Shore Vocational Technical Highschool
01.1987
Skills
- Office administration
- Data management
- Confidentiality maintenance
- Vendor coordination
- Microsoft Office
- Customer relations
- Problem solving
- Document review
- Budget preparation
Training
- SOI (Station Operators Inc.) Management Training
- Quick Books Workshop
- Microsoft Excel, Word, Office, Teams
- Buildium, Yardi, Pemco, Publisher
- HIPPA, Anti Money Laundering, Anti-Discrimination, Fair Housing
Education And Licensing
- Realestateexpress.com, FL, Florida Real Estate Sales License, SL3310156, 2014
- Jack Conway School of Realtors, MA, Massachusetts Real Estate License, 009524645, 2011
- Massasoit Community College, Health Science, 1994
- South Shore Vocational Technical Highschool, Culinary Arts Program, 1987
Accomplishments
- RGA- Revenue Generating Activities Network Inc. - I took a leadership role for the RGA Lakeland chapter and started the group from one member and created a thriving group of business professionals from all over Polk County.
Certification
- Notary Republic - State of Florida Commission expires September 21,2027
- Real Estate License was issued on September 30, 2014 and expires 2026
- SRES- Senior Real Estate Specialist Certification to work proficiently with the senior age population
- MRP- Military Relocation Professional Certification
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Autumn Chase/South Florida Property Management
01.2020 - 01.2021
Real Estate Sales and Administration
Dalton Wade Real Estate
01.2016 - Current
Real Estate Administrative Assistant
Buxton Properties Inc.
01.2015 - 12.2015
Realtor/Sales Agent
SUCCESS! Real Estate
01.2011 - 12.2014
Owner/Operator
Info Haven Productions Inc.
01.2009 - 12.2014
Data Entry Clerk/Bank Reconciliation Clerk/Budget Clerk
Bradlees Corporate Office
01.1988 - 12.1992
Florida Real Estate Sales License -
Realestateexpress.com
Massachusetts Real Estate License -
Jack Conway School of Realtors
Health Science -
Massasoit Community College
Culinary Arts Program -
South Shore Vocational Technical Highschool