Susan Coletti
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Office Nurse
Community Care Physican
Charlton, NY
10.2021 - Current
- Administered medications, tracked dosages and documented patient conditions.
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Reviewed patient chart information before visit, ordered necessary laboratory tests, escorted patient to examination room, obtained vital signs and conducted interview to update records.
- Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
- Responded to routine patient inquiries, assessed patient needs, conferred with physician regarding care plan and assisted physician with sensitive components of examinations.
Utilization Review Nurse
Blue Cross Blue Sheild
Albany, NY
08.2018 - 10.2021
- Determined medical necessity and cost-effectiveness of services through utilization review processes.
- Reviewed patient admissions to determine medical necessity as directed by criteria.
- Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
- Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
- Kept detailed documentation on all utilization reviews by using Athena .
- Assessed patient medical records to determine the appropriateness of requested services and procedures.
- Conducted reviews of inpatient utilization for compliance with admission criteria and concurrent review requirements.
Education
Associate of Science - Nursing
Schalmont High School
Schenectady, NY05.1988
Skills
- Direct Patient Care
- Supply Management
- Care Plan Development
- Creative Problem Solving
- Accurate Documentation
- Microsoft Office
- Training Staff
- Medical Recordkeeping
Timeline
Office Nurse
Community Care Physican
10.2021 - Current
Utilization Review Nurse
Blue Cross Blue Sheild
08.2018 - 10.2021
Associate of Science - Nursing
Schalmont High School
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