Susan Copley
LOUISVILLE,KY
Summary
Dedicated Distribution Specialist with track record of handling receiving and shipping functions successfully. Adept at building and maintaining positive relationships with both customers and vendors. Good physical fitness and mobility capabilities.
Successful at pulling, packing and shipping orders, troubleshooting and resolving problems and keeping facilities clean, tidy and organized. Strong communication, multitasking and planning abilities paired with a hardworking mentality.
Overview
10
10
years of professional experience
Work History
SR. Distribution Clerk
Koch Filter Corporation
8401 Air Commerce Drive - Louisville, KY 40229
12.2013 - 07.2023
- Checked shipments against paperwork and signed documents.
- Scheduled live load and LTL pickups/swaps to maintain smooth operations.
- Uncovered and resolved errors with customer service on customer paperwork.
- Processed LTL and TL paperwork for the drivers.
- Basic office duties; calling and answering phone calls, will call (helping customers with live pickups), copying, scanning, sending and answering emails, etc.
- Unpicking orders that were scanned into the system; so corrections could be made.
- Radio yard driver to pull and put trailers in and out of dock doors.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Forklift Certified
Billing Clerk
FedEx Freight
Louisville, ky
2019.04 - 2023.04
- Managed invoicing and payment processing operations.
- Verified accuracy of billing data and corrected discrepancies.
- Entered and maintained billing information in company internal databases for accessibility.
- Generated daily, weekly and monthly reports for billing department.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
North Bullitt High School
Shepherdsville, KY05.1999
Skills
- Preparing Shipments
- Production Support
- Product Availability
- Loading Trucks
- Checking Paperwork
- Basic Mathematical Calculations
- Customer Relations
- Item Scanning
- Shipment Procedures
- Shipment Processing
- Outgoing Shipments Oversight
- Mail Sorting and Delivery
- Microsoft Office
- Office Equipment
- Troubleshooting Skills
- Team Goals
- Office Support
- Distribution Planning
- Resolving Discrepancies
- Warehouse Organization
- Handheld Scanners
- Forklifts
Timeline
Billing Clerk
FedEx Freight
2019.04 - 2023.04
SR. Distribution Clerk
Koch Filter Corporation
12.2013 - 07.2023
High School Diploma -
North Bullitt High School