Susan Corbeil
Dravosburg,PA
Summary
Dynamic professional with a proven track record at Bath & Body Works, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in time management and attention to detail, I streamlined inventory processes, reducing waste and optimizing stock levels, while fostering strong client relationships and promoting workplace safety.
Overview
9
9
years of professional experience
Work History
Associate
Bath & Body Works
Pittsburgh, PA
02.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- implement and align company core values at register and sales floor with customers
Outbound Vendor Compliance Specialist
American Textile Company
Pittsburgh, PA
09.2023 - Current
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Reduced financial discrepancies by conducting thorough internal audits and identifying areas for improvement.
- Safeguarded sensitive information throughout the audit process by adhering to strict confidentiality protocols.
- Demonstrated adaptability as an Audit Specialist by effectively managing shifting priorities in response to evolving organizational needs.
- Assisted in maintaining compliance with regulatory requirements through diligent monitoring and reporting of audit findings.
- Promoted a culture of accountability within the organization by consistently enforcing established policies and procedures during audits.
- Enhanced audit efficiency by implementing risk-based auditing methodologies and streamlining processes.
- Developed strong relationships with key stakeholders, fostering open communication channels necessary for successful audit engagements.
- Facilitated process improvements by analyzing workflow inefficiencies identified during audits, recommending solutions tailored to specific departmental needs.
Sanitizer Engineer
Rotobec
Groveton, NH, Littleton NH
05.2022 - 07.2023
- Safeguarded against illness outbreaks by swiftly responding to reported sanitation concerns and taking corrective action.
- Collaborated with management to develop effective sanitation processes for optimal results.
- Implemented best practices in chemical usage for efficient disinfection without posing health risks.
- Ensured cleanliness, effectively disinfecting all equipment used in production areas.
- Optimized resource utilization, accurately tracking inventory levels of cleaning supplies and ordering as necessary.
- Streamlined communication between departments regarding sanitation priorities and requirements, fostering teamwork towards a common goal.
- Maintained a healthy work environment with thorough daily cleaning and sanitizing routines.
- Increased overall facility cleanliness by conducting detailed inspections and addressing issues promptly.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained floor cleaning and waxing equipment.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed cost estimates and project specifications for proposals.
Personal Cleaner
Self Employed Services
Bartlett, NH, Jackson NH
06.2016 - 07.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained floor cleaning and waxing equipment.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Clean Room Janitor/Production Worker
Pak Solutions
Lancaster, NH
08.2020 - 05.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
Education
Nursing - Licensed Nursing Assistant
Morian Park
Fond Du Lac, WI02-1996
Skills
- Client support
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Oral communication
Languages
French
Timeline
Associate
Bath & Body Works
02.2024 - Current
Outbound Vendor Compliance Specialist
American Textile Company
09.2023 - Current
Sanitizer Engineer
Rotobec
05.2022 - 07.2023
Clean Room Janitor/Production Worker
Pak Solutions
08.2020 - 05.2023
Personal Cleaner
Self Employed Services
06.2016 - 07.2023
Nursing - Licensed Nursing Assistant
Morian Park