Susan Cunningham

• Managed operations to align with Parish standards.
• Coordinated routine administrative duties to maintain seamless office operations.
• Streamlined interdepartmental communication to improve project efficiency.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Prepared annual budget of $2,000,000 and attended budget hearings; entered budget adjustments as needed on a regular basis.
• Reviewed/routed/monitored Parish contracts.
• Received and reviewed invoices from contractors/vendors; prepared for processing.
• Supervised two Human Resource Specialists and two Office Support Specialists which involved overseeing and assisting with new hire process, entering and processing paperwork and results for pre-employment physicals and pre-employment/random/post-accident drug screens, notifying departments whether accepted or rejected for hire, Driver’s License history requests, compilation of biweekly new employee orientation list, entry of Form I-9.
• Entered position control numbers, position titles, account numbers for all departments Parish-wide.
• Created and maintained Records Retention Schedule and filed with State.
• Responsible for and maintained petty cash; disbursed and reconciled.
• Handled all awards processes: annual Employee of the Year Award, annual Joseph S. Yenni Award, annual service pin awards, bicentennial memorabilia.
• Reviewed/approved purchase requests.
• Performed personnel functions: candidate interviews, annual performance evaluations, disciplinary paperwork, attend meetings/hearings.
• Entered and routed requests to fill open positions, workplace separations, address changes, work tickets, etc.
• Filed and maintained audio recordings from pre-disciplinary and disciplinary hearings of employees Parish-wide.
• Responded to public records requests submitted by Parish Attorneys Office.
• Communicated regularly with Parish Occupational Clinics.
• Maintained and updated departmental orientation.
• Responded to many inquiries via emails/phone calls and communicated with departments Parish-wide on a daily basis.
• Maintained logs of contractor/vendor payments.
• Filled-in as needed in the hiring of executive staff members Parish-wide.
• Tasks accomplished using Outlook, Excel, Access, AS400, NEOGOV, E-Verify.
• Assisted Director with any other projects as needed.

(Same job description as Executive Superintendent; title was reclassified).

• Assisted in budget tracking and expense reporting, contributing to accurate financial oversight.
• Supported data entry into department databases, maintaining accuracy and consistency of information systems.
• Entered and routed requests to fill open positions, workplace separations, address changes, work tickets, etc.
• Met with new hires to complete paperwork.
• Processed/tracked employee evaluations for over 200 employees.
• Maintained personnel and medical files.

• Processed payroll for over 200 employees, ensuring timely and accurate disbursement of salaries.
• Collaborated with all Water Department divisions to verify timecards and attendance records for compliance with company policies.
• Prepared detailed reports on payroll expenses to support budgetary planning and financial forecasting.
• Supported audits by providing necessary documentation and addressing inquiries regarding payroll procedures.
• Trained new staff on payroll systems and procedures, fostering a knowledgeable team environment.
• Maintained payroll information by calculating, collecting, and entering data
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Verified timekeeping records and handled any discrepancies with employees.

• Raised three children who are now well-adjusted, self-sufficient, responsible adults.
• Managed household budget and all household operations.
• Involved with childrens’ extra-curricular activities and school events.
• Handled everything including doctor visits, school visits, assisting with homework, etc.

• Processed payroll for over 200 employees, ensuring timely and accurate disbursement of salaries.
• Collaborated with all Water Department divisions to verify timecards and attendance records for compliance with
  company policies.
• Prepared detailed reports on payroll expenses to support budgetary planning and financial forecasting.
• Maintained payroll information by calculating, collecting, and entering data
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Verified timekeeping records and handled any discrepancies with employees.

• Managed customer accounts to ensure timely payment of water service bills.
• Utilized billing software to track account statuses and maintain accurate records.
• Greeted customers to set up new water service, new water installations, and bill payment.
• Responsible for cash drawer reconciled daily.

• Managed payments to ensure timely payment of outstanding water bills.
• Facilitated customer inquiries regarding account statuses and payment options.
• Utilized billing software to track and update customer accounts accurately.
• Prepared bank deposits.
• Maintained payment records.