Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Cuomo

Wilmington,NC

Summary

Detail-oriented individual with exceptional communication and customer service standards. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

Baslaw, Lesniak & Co PC
08.2021 - Current
  • Processed Federal and State Income Tax Returns with meticulous attention, ensuring compliance and minimizing client discrepancies.
  • Streamlined office operations by implementing a digital filing system, enhancing document retrieval speed.
  • Executed daily administrative tasks with precision, including data entry and correspondence management to uphold operational excellence.
  • Managed and responded to incoming calls from clients ensuring prompt follow-up.

Administrative Assistant

Prestige Toyota
07.2017 - 06.2021
  • Managed scheduling and calendar coordination for multiple executives, ensuring optimal time management.
  • Prepared and maintained accurate records and documentation for financial transactions and client interactions.
  • Supported onboarding processes for new hires, providing essential training on office protocols and systems.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

Administrative Assistant

Jerico Installations, Inc.
10.2005 - 04.2017
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Created presentations, pricing installation spreadsheets for clients furniture installation bids.

Education

Certificate in Business Administration - Business Administration

American Business Academy
Hackensack

High School Diploma -

Paramus Catholic High School
Paramus, NJ

Skills

  • Friendly, positive attitude
  • Dedicated team player
  • Customer service
  • Meticulous attention to detail
  • Professional communication
  • Organizational skills
  • Microsoft Office Suite

Timeline

Administrative Assistant

Baslaw, Lesniak & Co PC
08.2021 - Current

Administrative Assistant

Prestige Toyota
07.2017 - 06.2021

Administrative Assistant

Jerico Installations, Inc.
10.2005 - 04.2017

Certificate in Business Administration - Business Administration

American Business Academy

High School Diploma -

Paramus Catholic High School

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