Susan Dahlquist
Sequim
Summary
Compassionate CNA with extensive experience at Olympic Medical Center, skilled in patient care and clinical documentation. Proven ability to enhance patient satisfaction through attentive support and effective communication. Adept at collecting vital signs and maintaining HIPAA compliance, ensuring a safe and dignified environment for all patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
Olympic Medical Center-ICU
08.2023 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Jefferson Healthcare
04.2024 - 08.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA/Medical Office Assistant
North Olympic Healthcare Network
01.2020 - 02.2024
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Supported patient care with accurate preparation and maintenance of examination rooms.
- Streamlined inventory management for medical supplies to ensure availability and reduce waste.
- Performed various administrative tasks by filing, copying and faxing documents.
- Checked patient vitals such as temperature, blood pressure.
CNA
St. Luke's Rehabilitation Hospital
08.2019 - 11.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA/ Med Tech
Touchmark Retirement Community
03.2013 - 08.2019
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
No Degree - Gerontology
Spokane Falls Community College
Spokane, WASkills
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Clinical documentation
- Multitasking and organization
- Flexibility and adaptability
- Infection control practices
- Collecting vital signs
- Recording vital signs
- Electronic charting
Certification
- CNA - Certified Nursing Assistant
Timeline
CNA
Jefferson Healthcare
04.2024 - 08.2024
CNA
Olympic Medical Center-ICU
08.2023 - Current
CNA/Medical Office Assistant
North Olympic Healthcare Network
01.2020 - 02.2024
CNA
St. Luke's Rehabilitation Hospital
08.2019 - 11.2019
CNA/ Med Tech
Touchmark Retirement Community
03.2013 - 08.2019
No Degree - Gerontology
Spokane Falls Community College
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