Susan Davis

• Performed IV insertions and maintenance to ensure proper medication administration.
• Provided patient education on managing health conditions and post-discharge care.
• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Investigated and resolved issues affecting hospital operations and patient care.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
• Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
• Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
• Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

• Applied telehealth technology to expand access to healthcare services, facilitating remote consultations for patients.
• Conducted performance evaluations for nursing personnel, providing constructive feedback to support career growth.
• Evaluated patient care processes to identify areas for improvement, implementing changes that enhanced overall patient outcomes.
• Coordinated staff training sessions to enhance clinical skills, promoting professional development among nursing staff.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Oversaw daily operations of nursing department, ensuring adherence to safety and quality standards.
• Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
• Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
• Supervised, directed, and motivated high-quality performance from nursing staff.
• Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
• Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
• Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Managed an average of 7-12 nurses and nursing activities in 41-bed LTC to Sub-acute care units by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
• Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
• Established strong relationships with patients'' families, providing support and education throughout the treatment process.
• Quickly responded to situations impacting the safety and security of the unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Investigated and resolved issues affecting unit operations and patient care.

• Oversaw daily operations of nursing department, ensuring adherence to safety and quality standards.
• Coordinated staff training sessions to enhance clinical skills, promoting professional development among nursing staff.
• Evaluated patient care processes to identify areas for improvement, implementing changes that enhanced overall patient outcomes.
• Conducted performance evaluations for nursing personnel, providing constructive feedback to support career growth.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

• Strengthened curriculum design by collaborating with faculty and implementing innovative teaching methodologies.
• Oversaw development and implementation of quality educational programs.
• Developed educational programs to meet facility Nursing departmental staff needs.
• Developed in-service programs to address all DOH guidelines and survey issues.
• Monitored and tracked CNA -in-service education hours to maintain 12 hours of credentialing requirements.
• Counseled and monitored at-risk employees based on referrals from unit managers.

Job duties are consistent with previously stated unit manager responsibilities.

• Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
• Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
• Established a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
• Raised staff retention rates by fostering a positive work culture focused on professional growth and development.

• Ensured adherence to state and federal regulations by conducting regular compliance training for nursing staff.
• Developed tailored professional development plans for nursing staff to enhance skills and career growth.
• Implemented policy changes based on updated best practices, promoting a culture of safety and accountability.
• Optimized departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
• Performed rounds to observe care and interview staff, residents, and families.
• Worked closely administration to develop and implement best practices to improve patient outcomes.