Susan Demsey

Executed swift item selection to meet customer demands.

Alerted department leadership to items that were damaged or out of place.

Conducted training sessions for seasonal employees.

Picked orders in other departments when necessary.

Acknowledged repeatedly by management for consistently high-quality work results.

• Operated forklifts and pallet jacks to efficiently move materials within the dock area.
• Assisted in unloading and loading shipments, ensuring accurate placement of goods.
• Adhered to safety protocols while handling equipment and materials on the dock.
• Maintained cleanliness and organization of dock space to facilitate workflow efficiency.
• Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Participated in training and safety drills to prepare for emergency situations occurring on dock.
• Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
• Operated equipment while observing standard safety procedures.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Helped train new employees in safe practices and warehouse procedures.
• Assembled pallets and crates for secure transportation of materials.

• Developed and implemented strategic HR initiatives to enhance employee engagement and retention.
• Streamlined recruitment processes, reducing time-to-fill for key positions through improved sourcing strategies.
• Led talent management programs, fostering leadership development and succession planning across multiple departments.
• Analyzed employee performance metrics to identify training needs and drive workforce productivity improvements.
• Collaborated with executive leadership to align HR strategies with organizational goals and objectives.
• Managed employee relations issues, providing guidance on conflict resolution and maintaining a positive workplace culture.
• Oversaw compliance with labor laws and regulations, ensuring company policies met industry standards.
• Implemented HR technology solutions to automate processes and improve data accuracy in reporting systems.
• Managed the onboarding process, providing new hires with necessary tools for success from day one.
• Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
• Maintained "open door" policy to encourage employee communications and resolution of issues.
• Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Developed comprehensive employee training programs, resulting in a more skilled workforce.
• Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
• Structured compensation and benefits according to market conditions and budget demands.
• Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
• Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
• Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
• Increased employee engagement with open communication channels and regular feedback opportunities.
• Created succession planning strategies to ensure leadership continuity and long-term success.
• Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
• Conducted thorough job analyses to develop accurate position descriptions and salary structures.
• Established performance management systems to align individual goals with organizational objectives.
• Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
• Optimized workforce planning strategies to align staffing levels with business needs efficiently.
• Streamlined recruitment processes for increased efficiency in hiring top talent.
• Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
• Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
• Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
• Enhanced company culture by promoting diversity and inclusion initiatives.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.