Susan Diehl

Executive assistant to the Founder/Owner and serve as Office Manager for a team of eight.

• Manage emails, calendars, travel arrangements, meetings, and events for optimal workflow.
• Liaison with vendors, suppliers, and developers, coordinating with construction general contractors and utility infrastructure teams for projects spanning commercial, retail, single-family, and multi-family developments.
• Assist with daily startup operations, ensuring efficiency in a fast-paced environment.

• Managed email correspondence, calendar scheduling, and meeting coordination while assisting in production scheduling.
• Served as the liaison between the Operations Director and Production Leader, streamlining internal communications and workflow.
• Provided comprehensive support until the company’s closure.

• Assisted the National Sales and Operations Director with executive administrative functions, including scheduling, reporting, and travel arrangements.
• Coordinated communication between the sales team and customer service, ensuring smooth internal operations.
• Developed reporting templates that improved team efficiency during a period of national restructuring.

• Managed daily operations for a 40-horse capacity hospital and ambulatory clinic.
• Supervised a team of six, overseeing appointment scheduling (regular, surgical, and emergency), and maintained medical supply inventory.
• Collaborated directly with veterinary staff to support quality patient care.

• Provided direct assistance to the Founder/Owner and the Operations Director in managing an office team of 20.
• Handled all facets of daily operations, including HR processes, payroll, and basic accounting functions.
• Coordinated communications and dealings with domestic and international vendors, suppliers, and clients.