Summary
Work History
Education
Skills
Timeline
Generic

Susan Dolan

Bensenville,IL

Summary

To obtain a permanent, part-time/ full-time position that will allow me to utilize my acquired skills and experience.

Work History

Accounts Payable

Closet Works
  • Make sure all company’s bills were paid on time.

Deli clerk / Personnel Shopper

Mariano’s
  • Friendly customer service, ordering, inventory, accurate temp
  • Log
  • Working extra hours during peak season
  • Cleaning and sanitizing of equipment, maintaining cleanliness of service areas
  • Picking the best quality for my customer
  • To maintain open communication.

Caretaker

  • Cook, housekeeper, taxi driver, in charge of upkeep and all maintenance of keeping my happy home
  • The plan was for 4 years to hear the first work and steps of my 2 children
  • Then became full-time caretaker for my dying mother.

Senior Administrative Assistant

FedEx Trade Networks
  • Open and dose accounts, filing, data entry, process checks to pay vendors, dispatch trucks to pick up freight before storage was due
  • Identify and resolve any issues that could delay the timely release of freight
  • Provide quotes for movement of freight, complete accurate data input
  • Resolve billing issues, maintain strong relations with front line personnel.

International Service Agent, Warehouse

DHL Express
  • Accurate and timely processing of Accounts Payable
  • Account Imaging
  • Preparing outbound MAWB for outbound NW flight
  • Entering flight data and billing
  • Preparing manifest for outboard containers
  • SED data entry
  • Preparing COMAT material
  • Preparing Airline Service Failure log
  • Completing the inbound log for the next day's incoming freight and completing the inbound log for imports
  • Typing and preparing HAWBS for outbound world freight shipments
  • Motorola processing, including printing labels, faxing pre-alerts, on-hand report and pulling freight for individual shipments
  • Handling Motorola e-mail correspondence, customer requests and distribution of compliance paperwork
  • Completion of Motorola monthly report
  • Improved the company's imaging procedure by sorting invoices prior to scanning which saved 2 hours daily
  • Voluntarily worked overtime to fulfill supervisor's responsibility when she was out on medical leave
  • Took proactive approach to learn co-worker's duties which provided more office flexibility
  • Warehouse working at the re-weigh machine
  • Scanning and sorting of letter product
  • Checking in freight including re-weighs, re-dims and staging of freight in proper place.

Education

High School Diploma -

Fenton High School
Bensenville, IL

Skills

  • Payment Processing
  • Invoice Processing
  • Freight Forwarding
  • Shipment Tracking
  • Team Collaboration
  • Attention to Detail
  • Problem Solving
  • Customer Service
  • Effective Communication
  • Decision Making
  • Time Management
  • Multitasking Abilities
  • Export Documentation
  • Data Analysis
  • Booking Management
  • Paperwork Preparation
  • Invoice Preparation
  • Billing Management
  • Customer Service Skills
  • Document Preparation

Timeline

Accounts Payable

Closet Works

Deli clerk / Personnel Shopper

Mariano’s

Caretaker

Senior Administrative Assistant

FedEx Trade Networks

International Service Agent, Warehouse

DHL Express

High School Diploma -

Fenton High School

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Susan Dolan