Summary
Overview
Work History
Education
Skills
Accomplishments
SOFTWARE SKILLS
SOFT SKILLS
Timeline
Generic

SUSAN DOLL

Aurora,OH

Summary

Accomplished Field Sales Representative offering 30+ years of experience in account management. A Self-starter known for exceptional communication, strong organizational skills, and solutions selling . Proven track record of delivering results by creating strategic relationships through out an organization.

Overview

36
36
years of professional experience

Work History

Field Sales Rep

Arrow Electronics
09.2002 - 08.2024
  • Executed complex strategic sales engagements with customers in Ohio and W PA by developing and maintaining strong relationships with key decision makers.
  • Exceeded sales goals consistently by creating selling opportunities thru assessing and validating product and supply chain needs.
  • Collaborated with customers, suppliers and internal organization to ensure seamless coordination of projects and tasks.
  • Managed RFQs, contract negotiation, and on boarding of new projects.

Account Manager

Insight Electronics
11.1999 - 08.2002
  • Grew business with new and exciting accounts by developing partnerships with customers and suppliers to sell targeted technologies.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Account Manager

Marshall Industries / Avnet
05.1996 - 11.1999
  • Developed own account base by qualifying and reengaging with dormant accounts.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Inside Sales Manager

Targetronix
04.1988 - 04.1996
  • Developed strong relationships with clients through consistent communication and exceptional customer service in a highly competitive industry.
  • Managed 8-10 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
  • Managed a high-performing inside sales team to exceed company targets and quotas consistently.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.

Education

Bachelor of Science - Sales And Marketing

Bowling Green State University
Bowling Green, OH
05.1987

Skills

Account Management

Business Development

Project Management

Sales Presentations

Product Training

Sales Reporting

Sales Development (Impax Sales, Wilson Learning, Richardson, Miller Heinman)

Accomplishments

    Arrow Presidents Club 2004, 2005 & 2015

SOFTWARE SKILLS

SalesForce

Power BI

Microsoft Teams

Outlook

Oracle ERP

SOFT SKILLS

Customer Focused

Problem Solver

Goal Oriented

Accountable

Process and Detail Oriented

Highly Organized

Team Work and Collaboration

Deadline Driven

 

Timeline

Field Sales Rep

Arrow Electronics
09.2002 - 08.2024

Account Manager

Insight Electronics
11.1999 - 08.2002

Account Manager

Marshall Industries / Avnet
05.1996 - 11.1999

Inside Sales Manager

Targetronix
04.1988 - 04.1996

Bachelor of Science - Sales And Marketing

Bowling Green State University
SUSAN DOLL