Susan Donoho
Edwardsburg,MI
Summary
Knowledgeable eCommerce professional with proven background in founding and leading successful ventures. Demonstrated ability to innovate and drive business growth through strategic planning and effective execution. Leveraged entrepreneurial mindset and leadership skills to build cohesive teams and navigate dynamic market challenges.
Overview
20
20
years of professional experience
10
10
Years of eCommerce experience
Work History
Founder, Director of Marketing & ECommerce
Digital Gold LLC
01.2011 - Current
- Founded and directed marketing operations at Digital Gold LLC from 2010 to 2025, delivering comprehensive marketing services for B2B and B2C clients.
- Secured new accounts through strategic consultations with business owners and managers.
- Crafted detailed marketing strategies, including case studies and SWOT analyses.
- Managed targeted paid advertising campaigns across various platforms while conducting ROI assessments.
- Implemented digital tools for PCI DSS-compliant card payments and eCommerce solutions.
- Integrated software tools for email, SMS, and shopping cart functionalities into social media sales.
- Established partnerships with businesses to foster collaboration and growth opportunities.
- Revitalized digital marketing strategies by leveraging advanced technologies such as X.AI and Open.ai ChatGPT.
Real Estate Investor, Property Management
D.R.E.A.M. LLC
01.1986 - 01.2024
- Optimized investment strategies through comprehensive risk assessments and financial modeling.
- Increased property occupancy rates by marketing available units and conducting thorough tenant screenings.
- Conducted regular inspections to identify improvement areas and address safety hazards proactively.
- Managed vendor relationships to ensure quality service while minimizing property maintenance costs.
- Coordinated with legal counsel to resolve tenant disputes effectively.
- Oversaw rehabilitation of properties, ensuring alignment with budgets and projections.
- Administered leasing processes to enhance tenant satisfaction and retention.
- Developed marketing strategies to promote available properties in competitive markets.
- In my first 5 years, I turned a $3,000 investment into $550,000 of real estate market value.
Internship, Compliance, Ethics, Audit Services
University of California, Office of the President
06.2012 - 09.2012
- Reduced workload burden for staff members, enabling focus on higher-priority assignments.
- Gained experience in higher education, applying regulatory frameworks to institutional needs.
- Collaborated with Nobel Laureates to understand Shared Governance principles in leadership.
- Conducted research and recommended solutions to historical regulatory challenges.
- Increased technical proficiency through hands-on experience with various software programs.
- Reported directly to Director of Compliance and Ethics, Office of the President.
- Pioneered updates for university handbook, enhancing campus management systems.
- Created digital formats for handbook accessibility on mobile devices for deans.
Education
MBA - Business Administration, Marketing
Argosy University
Phoenix, AZ05.2012
Bachelor of Science - Business Management
Bethel College
Mishawaka, IN05.2010
Skills
- Ethics and Integrity
- Project Management
- Budgeting
- Strategy
- E-Commerce
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- SMS Marketing
- Merchant Services
- Google Analytics
Timeline
Internship, Compliance, Ethics, Audit Services
University of California, Office of the President
06.2012 - 09.2012
Founder, Director of Marketing & ECommerce
Digital Gold LLC
01.2011 - Current
Real Estate Investor, Property Management
D.R.E.A.M. LLC
01.1986 - 01.2024
MBA - Business Administration, Marketing
Argosy University
Bachelor of Science - Business Management
Bethel College
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