Susan Dziekonski
Greenfield,MA
Summary
Methodical Revenue Cycle Specialist with strong attention to detail and in-depth understanding of billing procedures. Excellent planning and problem-solving abilities. Prepared to bring 22 years of related experience to a dynamic position with room for career growth.
Overview
22
22
years of professional experience
Work History
Revenue Cycle Specialist
Community Health Center Of Franklin County
09.2001 - Current
- Identified and resolved payment issues between patients and providers.
- Contacted responsible parties for past due debts.
- Reached out to insurance companies to verify coverage.
- Balanced and reconciled accounts.
- Generated receivables reports and offered improvement recommendations.
Billing Manager
Community Health Center Of Franklin County
09.2001 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Performed testing for billing modules, enhancing new functionality and process improvements.
- Conducted performance reviews and implemented improvement plans.
- Established and checked coding procedures, monitored reports and updated internal files.
Education
Associate of Science - Office Management
Greenfield Community College
Greenfield MA 0130106.1986
Skills
- Investment Consulting and Planning
- Deals Execution
- Revenue Cycle Management
- Claims Review
Timeline
Revenue Cycle Specialist
Community Health Center Of Franklin County
09.2001 - Current
Billing Manager
Community Health Center Of Franklin County
09.2001 - Current
Associate of Science - Office Management
Greenfield Community College
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