Susan Elkins
Virginia Beach,VA
Summary
Experienced, hardworking and detail-oriented job seeker with strong analytical skills eager to secure a position utilizing my abilities. I have many years of experience with data mapping for interface engines and for data conversion purposes. Excited and eager to come on board and play an integral role and be an asset in a company's future success.
Overview
39
39
years of professional experience
Work History
PeopleSoft Consultant/Digital Signage Architect
Savant LTD.
02.1999 - Current
- Provided remote PeopleSoft technical support. Assisted in new enhancements, trouble-shooting problems as well as production support.
- Created Digital Signage for in house needs and for demonstration purposes utilizing FourWinds Technology. Provided support to local signage clients.
- Assisted with Cisco Smartnet renewals for clients. This involved working with Cisco and the client to verify and clean data and ensure all licenses and hardware were covered as needed.
PeopleSoft Consultant
The Pinnacle Group/CSC
10.1996 - 02.1999
- 100% travel across the US providing technical expertise to various clients.
- Provided on-site technical support utilizing SQR, PeopleTools and Cobol for the HRIS PeopleSoft System.
- Provided support for new installations, vendor upgrades, installation support for company mergers and production support.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Streamlined code optimization for increased efficiency and reduced processing time.
- Designed and coded conversion programs with extensive editing for new installations.
- Designed and coded inbound/outbound interfaces for General Accounting, Accounts Payable and other third party systems using Cobol and SQR.
- Designed and coded an online time entry system using PeopleTools and PeopleCode. This included a batch data load process to populate the peoplesoft payroll tables and to compute a weighted average rate amount for the employee.
- Performed major modifications to a client's batch automated benefits program in Cobol to integrate with the Peoplesoft platform.
- Gave product demonstrations to clients showing the payroll processing functionality as delivered in PeopleSoft.
- Enhanced system performance by optimizing PeopleSoft applications through monitoring, tuning, and troubleshooting.
- Improved data accuracy by designing and implementing data validation processes within PeopleSoft systems.
- Delivered high-quality solutions to clients by analyzing functional requirements and translating them into technical specifications.
- Developed customized reports for management using SQR, enabling informed decision-making based on accurate data insights.
Systems Engineer II
Sentara Health Systems
01.1988 - 10.1996
- Provided ongoing support, design, analysis, coding, testing and implementation of modifications and additional functionality to various in-house systems.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Developed custom software solutions for various business needs, resulting in improved productivity.
- Supported the Medipac Patient Accounting, Admissions and Medical Records System for 9 years. Designed and coded modifications using COBOL and CICS. Mapped, designed and coded ancillary outbound/inbound interfaces as required. Tested and implemented vendor upgrades and product fixes. Downloaded data from mainframe to use in client/server applications utilizing SQL and Microsoft applications (Excel, Access).
- Supported the installation and support of the Peoplesoft HR system. Supported the application and also did database administration on the Informix platform. Coded the batch interface from the HR system to our in-house payroll system.
- Provided assistance in the analysis effort for the proposed Computerized Medical Record System. This included identifying all of the in-house inbound and outbound interfaces within the hospital enterprise and mapping the data to HL7 standards.
Programmer
Beverly Enterprises
11.1986 - 01.1988
- Wrote clean efficient code for various needs.
- Primary applications supported included the Corporate Hotline System and the Medicare Tape Billing System.
Junior Programmer
Systems Management America
10.1985 - 10.1986
- Implemented a new in-house financial system. This project included the integration of two software packages written in different languages. Coded major modifications in order for these software packages to work together seamlessly.
- Wrote clear, clean and efficient code for various in-house projects.
- Wrote and maintained technical documentation for software applications.
OA Demonstrator
System Management American
02.1985 - 09.1985
- Worked in the Office Automation Lab. Primary functions were to test and evaluate different PC hardware and software available in the market for office automation.
- Performed demonstrations and tours of the lab to outside vendors and prospective clients.
- Represented SMA at trade shows in the Virginia Beach and Washington D.C. area.
- Received a special recognition by SMA and the Department of Justice for my performance in a major two day demonstration to this client.
Education
High School Diploma -
Chatham Central High School
Bear Creek, NCAssociate of Science - Business Administration
Tidewater Community College
Virginia Beach, VASkills
- Accomplished Programmer Analyst
- Problem Solving/Troubleshooting Skills
- Team Player/ Work Well Independently
- Time Management
- Detail Oriented / Critical Thinking
- Great Work Ethic
- Quick At Picking Up New Skills/Technology
Timeline
PeopleSoft Consultant/Digital Signage Architect
Savant LTD.
02.1999 - Current
PeopleSoft Consultant
The Pinnacle Group/CSC
10.1996 - 02.1999
Systems Engineer II
Sentara Health Systems
01.1988 - 10.1996
Programmer
Beverly Enterprises
11.1986 - 01.1988
Junior Programmer
Systems Management America
10.1985 - 10.1986
OA Demonstrator
System Management American
02.1985 - 09.1985
High School Diploma -
Chatham Central High School
Associate of Science - Business Administration
Tidewater Community College
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