Summary
Work History
Education
Skills
hold a state certification as c.n.a. and a wisconsin licsenes as hairdresser
Timeline
Generic

Susan Erickson

Shawano,WI

Summary

Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

Work History

Assistant Property Manager

CMS Property Management
02.2022 - 06.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Kept accurate records of all resident and tenant correspondence.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.

Education

No Degree - State Certified Nursing Assistant

North Central Technical
Wausau, Wisconsin
05.2005

All Aspects of Hairdressing

Wisconsin State Coiiege of Beauty Culture
Wausau Wisconsin
06.1978

Skills

  • Tenant Issue Resolution
  • Application Process Proficiency
  • Renewals Management
  • Telephone Etiquette

hold a state certification as c.n.a. and a wisconsin licsenes as hairdresser

must pass a state certification written and practicals tests. same with hairdresser, written and practical test before the state board, when succesful  you recieve your state liscenes. also need to have completed 1500 hrs of classroom and on the floor work



Timeline

Assistant Property Manager

CMS Property Management
02.2022 - 06.2022

No Degree - State Certified Nursing Assistant

North Central Technical

All Aspects of Hairdressing

Wisconsin State Coiiege of Beauty Culture
Susan Erickson