Susan Ernste
Warsaw,MN
Summary
Dynamic and results-oriented professional with a proven track record at City Of Waterville and Mayo Clinic Ambulance. Excelled in emergency response, significantly improving survival rates, and mastered conflict de-escalation, fostering community trust. Skilled in report writing and relationship management, adept at navigating high-pressure situations with integrity and effective communication.
Overview
3
3
years of professional experience
Work History
Police Officer
City Of Waterville
11.2021 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Paramedic
Mayo Clinic Ambulance
12.2020 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
Education
Associate of Science - Law Enforcement
Riverland Community College
Austin, MN05.2019
Skills Certificate - Law Enforcement
Rochester Community And Technical College
Rochester, MN05.2019
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- De-Escalation Techniques
- Community Engagement
- Emergency vehicle operation
Timeline
Police Officer
City Of Waterville
11.2021 - Current
Paramedic
Mayo Clinic Ambulance
12.2020 - Current
Associate of Science - Law Enforcement
Riverland Community College
Skills Certificate - Law Enforcement
Rochester Community And Technical College
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