Susan E. Tanona

Lead projects in a 200-person learning organization. Responsible for planning, executing, and overseeing projects from start to finish. Responsibilities include:

• Define project scope, goals, and deliverables
• Communicate with stakeholders
• Create and manage timelines
• Monitor progress and resolve issues

Scrum master aligned to a small team creating high-quality learning experiences for Fidelity associates.

• Champion for agile values, practices, and processes to ensure the team was productive and focused on the work.
• Worked with Product Owner to support the work of the team.
• Coached team members on agile behaviors; reinforced practices and norms.
• Identified team improvement opportunities.

Managed team that was part of a learning organization that created and delivered training for Fidelity associates.

• Led high-performing team of digital publishers, publishing consultants, and editors.
• Performed all aspects of team management, including coaching, resource allocation, capacity planning, and performance evaluation.
• Oversaw workflow and adjusted priorities as necessary to meet aggressive deadlines.
• Provided editing support as needed.

Edited news and feature stories for weekly publication covering the IT industry. Wrote headlines, teases, captions, and other display text. Proofread pages and input corrections using the Quark publishing system.

Led team responsible for content production for ZDNet’s enterprise business site. Managed daily production schedule; chose and posted content for site home page; and established and enforced site formatting and posting guidelines.

Generated and edited content for corporate Web site to ensure both technical accuracy and a consistent marketing message. Worked with product and development managers to design and implement site architecture.

Led documentation department. Coordinated schedule, assigned writers to projects, and edited their work. Led effort to move all documentation to online format.

Managed editorial production for two business magazines. Set daily priorities, managed work flow among editorial and design departments, and created editorial schedule.

Edited documentation for company that developed and marketed desktop publishing software. Managed all editorial aspects of assigned projects.

Managed editorial production for biweekly trade newspaper. Set daily priorities and coordinated work flow among editorial, art, and production departments.

Edited news and feature stories for grammatical and technical accuracy. Wrote headlines and introductory blurbs.