Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
Completed paperwork and prior authorizations and scheduled appointments for patients.
Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care.
Evaluated patient histories, complaints and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Perform antenatal testing for high risk obstetrical patients.
Regional Sales Consultant
Jason Pharmaceuticals, Inc./Medifast
Owings Mills, MD
02.1991 - 09.1994
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Performed cold-calling and follow-ups with leads to secure new revenue.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Resolved order issues efficiently and enhanced customer satisfaction ratings.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Community Nutrition Educator
Baltimore County Health Department
Towson, MD
06.1987 - 02.1991
Developed and administered programs for pregnant adolescents to receive WIC benefits and nutrition education.
Supervised clinical staff and clinical operations.
Provided nutrition counseling to participants in prenatal and WIC clients.
Provided community outreach for the WIC program to area schools and hospitals.
Encouraged community awareness and action to address the issues of teenage pregnancy.