Susan Farias Rambla
Miami,USA
Summary
Dynamic professional with extensive experience at Solasi, excelling in tax preparation and corporate document management. Proven ability to enhance operational efficiency and ensure compliance through effective communication and quality control. Adept at leading teams and fostering a customer-centric environment, consistently achieving high standards in service delivery.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Corporate Agent
Solasi
Miami, FL
10.2021 - Current
- Personalized customer service and documentation management for all operational processes of the company.
- Preparation of tax folders, corporate files, amendments, SBA procedures, ERC credits, vendor setups, among others.
- Preparation of personal and business tax returns.
- Follow-up on cases and requirements before the IRS.
- Oversight of internal quality control in tax processes, ensuring accuracy and regulatory compliance.
- Renewal and management of health insurance policies.
- Advanced use of accounting systems (QuickBooks, QC Tax Pro System) and overall administrative coordination.
Logistics Supervisor
Shipping Company
Miami, FL
12.2019 - 09.2021
- Company Overview: Warehouse
- Supervision of merchandise quality control.
- Coordination of domestic and international shipments.
- Updating and management of the client and supplier database.
- Order preparation, inventory control, and payment management.
- Optimization of logistics and administrative processes to improve turnaround times and operational efficiency.
- Warehouse
Store Manager
D’Nature
Miami, FL
04.2009 - 11.2019
- Overall store management, including staff supervision, sales targets, and customer service.
- Employee training in beauty products, makeup techniques, and sales strategies.
- Inventory supervision, cash closings, and analysis of daily reports.
- Organization of promotional events and training workshops.
- Service to clients of different nationalities, promoting a personalized and professional shopping experience.
Education
Law Studies -
Universidad San Martín De Porres
Peru01.2008
Public Speaking License -
Universidad San Martín De Porres
Peru01.2007
Geriatrics License -
Instituto San Pablo
Peru01.2006
Skills
- Customer service
- Support for patients with mental disorders
- Tax preparation
- Corporate and tax document management
- Health insurance renewals
- Financial procedures
- Accounting
- Financial management
- QuickBooks
- QC Tax Pro System
- Team supervision
- Operational leadership
- File organization
- Inventory control
- Logistics coordination
- Quality control
- Staff training
- Consultative sales
- Effective communication
- Conflict resolution
- Ability to work under pressure
- Meet tight deadlines
- Adaptability in multicultural environments
Languages
- Spanish, Native
- English, Advanced (fluent in conversation, reading, and writing)
Certification
- Tax Preparation PTIN
- Florida Notary
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Corporate Agent
Solasi
10.2021 - Current
Logistics Supervisor
Shipping Company
12.2019 - 09.2021
Store Manager
D’Nature
04.2009 - 11.2019
Law Studies -
Universidad San Martín De Porres
Public Speaking License -
Universidad San Martín De Porres
Geriatrics License -
Instituto San Pablo