Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Farrell

Milledgeville,IL

Summary

Dynamic and results-driven professional with extensive experience in assembly and production at Elkay Manufacturing Co. Proficient in hand and power tools, consistently exceeding production targets while fostering teamwork and collaboration. Recognized for attention to detail and commitment to quality, enhancing customer satisfaction through effective communication and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Assembly Line Worker

Elkay Manufacturing Co., L, Usa
10.2021 - 04.2022
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Performed visual and functional inspection of components to determine quality and identify defects.

Billing Specialist

Grummert's Hardware
10.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.

Store Manager

Casey's Gas Station
06.2009 - 12.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Cabinet Finisher

Medallion Cabinetry
05.2007 - 01.2009
  • Coordinated with sales representatives to ensure accurate understanding of customer requirements before beginning each project.
  • Developed expertise in various finishes such as glazing, distressing, toning, and lacquering for custom-made cabinets.
  • Enhanced customer satisfaction through close attention to detail and adherence to design specifications during cabinet finishing.
  • Facilitated open communication among team members leading toward cohesive collaboration on complex projects.
  • Maintained consistency in finish quality by mixing and applying stains and topcoats with precision.
  • Developed an extensive knowledge of wood species and their unique characteristics, enabling the selection of appropriate finishes for each cabinet project.

Assembly Line Production Worker

Wahl Clipper Corporation
06.1997 - 10.2006
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.
  • Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.

Education

Mary Star of The Sea, Catholic Highschool
San Pedro, CA

No Degree - Accounting And Finance

Briar Cliff College
Sioux City, IA
05-1997

Skills

  • Product assembly
  • Assembly and production
  • Hand and power tools
  • Power and hand tools
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Training and mentoring
  • Store operations
  • Outstanding communication skills
  • Inventory management
  • Store merchandising

Timeline

Assembly Line Worker

Elkay Manufacturing Co., L, Usa
10.2021 - 04.2022

Billing Specialist

Grummert's Hardware
10.2020 - 10.2021

Store Manager

Casey's Gas Station
06.2009 - 12.2019

Cabinet Finisher

Medallion Cabinetry
05.2007 - 01.2009

Assembly Line Production Worker

Wahl Clipper Corporation
06.1997 - 10.2006

Mary Star of The Sea, Catholic Highschool

No Degree - Accounting And Finance

Briar Cliff College

Similar Profiles

CREATE PROFILE