Susan Finizio
Baum
Pittsburgh,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, and developing successful cross-sell campaigns. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Account Executive
CVS HEALTH CORPORATION/Aetna/Coventry Healthcare
Pittsburgh, PA
08.1996 - Current
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Serviced accounts and proposed new products and services to maximize revenue.
- Collaborated with internal teams to develop account strategy.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Distributed marketing materials to existing and prospective clients to promote products and services.
Education
Master of Science - Health Care Administration
Point Park University
Pittsburgh, PA 04.2018 - 12.2023
Bachelor of Arts - English
Kenyon College
Gambier, OH 05.2001 -
Skills
Relationship building and management
undefinedCertification
Licensed Pennsylvania Accident and Health, Life and Fixed Annuities License
License
Pennsylvania
Timeline
Master of Science - Health Care Administration
Point Park University
04.2018 - 12.2023
Bachelor of Arts - English
Kenyon College
05.2001 -
Account Executive
CVS HEALTH CORPORATION/Aetna/Coventry Healthcare
08.1996 - Current
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