Susan Flowers
Livermore,CA
Summary
Enthusiastic Training Facilitator dedicated to helping employees become more productive and successful. Focused on maximizing quality and service standards with hands-on support. Looking to bring 24 years of experience to a challenging new role.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Training Facilitator
Lawrence Livermore National Laboratory, LLNL
03.2000 - Current
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Increased workplace efficiency by designing customized training modules tailored to individual needs.
- Improved employee retention rates through engaging and interactive training sessions.
- Streamlined onboarding processes, resulting in reduced time spent on initial training.
- Collaborated with cross-functional teams to identify skill gaps and develop targeted training initiatives.
- Utilized various teaching methods to accommodate diverse learning styles among participants, increasing overall comprehension levels.
- Managed external vendor relationships for specialized trainings, ensuring cost-effective solutions aligned with company goals.
- Created an internal knowledge-sharing platform where employees could share best practices and collaborate on projects more effectively.
- Provided ongoing coaching and feedback to facilitate long-term success in employee roles following completion of initial trainings.
- Optimized existing curriculums based on participant feedback, ensuring relevance of content material across changing organizational needs over time.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Facilitated virtual, in-person and blended learning sessions.
Education
Bachelor of Arts - Communications, Focus Instructional Technology
California State University - Chico
Chico, CAFielding Graduate University
Santa Barbara, CASkills
- Product Development
- Business Administration
- Curriculum Development
- Learning Management Systems
- Problem Solving
- Employee Coaching
- Orientation and Onboarding
- Focus Group Coordination
- Training Needs Analysis
Accomplishments
- Learning! 100 Award - LLNL Professional Development Team ranked #1
- Director's Institutional Operational Excellence Award - 2020 & 2021
- Institute of Management Studies (IMS) Advisory Board Member
- UCLA Technical Management Program Advisory Board Member
- Numerous acknowledgements
Certification
Franklin Covey
DDI
Wiley DiSC & Taking Flight
Crucial Conversations
Clifton Strength Finders 2.0
Human Synergistics
360 Degree Evaluations
Timeline
Training Facilitator
Lawrence Livermore National Laboratory, LLNL
03.2000 - Current
Bachelor of Arts - Communications, Focus Instructional Technology
California State University - Chico
Fielding Graduate University
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