Susan Fosler

Key West,FL

Summary

Dedicated professional with exceptional people interaction skills, ensuring a clean and organized environment. Committed to delivering outstanding customer service and creating a welcoming atmosphere for all guests.

Overview

Certification

years of professional experience

Work History

Breakfast Attendant

The Duval House

Key West, Florida

05.2019 - 06.2026

Presented breakfast items to guests each morning, enhancing overall dining experience.
Ensured cleanliness and organization of kitchen supplies and dining area.
Monitored food safety standards, ensuring compliance during meal preparation.
Maintained cleanliness of dining room, including tables, chairs, floors, and windows.
Stocked beverages, coffee pots and other supplies in the dining area as needed.
Trained new staff on food handling procedures and service expectations.
Restocked food and beverage supplies to ensure availability for all guests.
Engaged with guests to create a welcoming breakfast atmosphere daily.

Office Manager/Sales

Bill's Rebuilds Construction

Big Pine Key, Florida

02.2012 - 05.2019

Managed daily office operations and maintained communication with construction teams.
Coordinated project schedules and ensured timely delivery of materials and supplies.
Developed office procedures to streamline administrative tasks and improve efficiency.
Oversaw inventory management for office supplies and construction materials.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Narrator/Ticket Sales

Historic Tours of America

Key West, Florida

02.2011 - 04.2012

Delivered engaging historical narratives to diverse audiences during guided tours.
Collaborated with tour coordinators to enhance guest experience and feedback.
Utilized audio equipment to ensure clear sound delivery during outdoor tours.
Maintained knowledge of local history and cultural events for informed narration.
Fostered positive interactions with guests to promote a welcoming atmosphere during tours.

Education

Bachelor of Science - Business Administration And Management

University of Baltimore

Baltimore, MD

12-1988

Skills

I love people and any job that engages with the public is great for me I am happy, punctual, dependable, friendly, very easy to get along with, maintain a clean and organized environment, communicate well, trainable and a team player