Susan Frogge
Harker Heights,TX
Overview
3
3
years of professional experience
Work History
School Custodian
KISD
Killeen, TX
11.2024 - 05.2025
- Picked up and remove trash and recycling from classrooms, bathrooms gym
- Assisted with on-the-job training (as needed)
- Practiced building users and staff, consistently following safety protocols
- Worked with automatic cleaning equipment and used industrial cleaning methods
- Developed effective working relationships with teachers, administrators and other staff members.
Associate
Walmart Inc.
Harker Heights, TX
04.2022 - 03.2024
- Recognized for problem-solving abilities and expertise in cleaning and sanitizing.
- Committed to maintaining high standards and fostering teamwork, ensuring a safe and welcoming environment for all.
- Operated kitchen utensils and equipment with manual dexterity, speed, and accuracy
- Helped in unloading and storing deli department merchandise
- Managed product maintenance and rotation to avoid damage and spoilage
- Updated display cases, and other customer facing areas to showcase new items and promotions
- Developed strong customer service skills through daily interactions with customers.
- Operated cash register to process cash, check and credit transactions.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Participated in team meetings, providing insights to improve operations.
- Trained new employees on basic customer service techniques and procedures.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Sold products to customers by explaining product features and benefits.
- Answered phone calls from potential customers to direct to appropriate products or departments.
- Maintained professional, positive attitude, contributing to productive work environment.
- Communicated with colleagues, supervisors, and clients, fostering positive relationships and collaboration.
- Assisted with inventory management by processing deliveries, conducting stock checks, and maintaining accurate stock levels.
- Arranged merchandise with signage and appealing displays to encourage customer sales.
- Contributed to positive brand image by upholding company policies and procedures.
- Learned and applied new skills and procedures readily, adapting to changing work environments.
- Dynamic and dependable professional with a strong background at Walmart Inc., excelling in customer service and inventory management.
Timeline
School Custodian
KISD
11.2024 - 05.2025
Associate
Walmart Inc.
04.2022 - 03.2024