Susan Frye
Charles Town,WV
Summary
Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.
Overview
34
34
years of professional experience
Work History
Team Leader, Residential Group Home
Loudon County Government
Sterling, VA
11.2015 - 04.2023
- Ensured compliance with all safety regulations in the workplace.
- Collaborated with other departments to ensure alignment of goals across teams.
- Maintained a positive work environment that promoted collaboration between team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Reviewed completed work to verify consistency, quality, and conformance.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Maintained daily inventory to facilitate successful material distribution.
- Identified needs of persons served promptly and efficiently.
Crisis Services Therapist
Northwestern CSB
Front Royal, VA
05.1989 - 01.2020
- Provided referrals to community resources that meet the needs of clients.
- Educated clients about available resources in order to empower them in their recovery process.
- Provided crisis counseling services to individuals and families in need of immediate help.
- Developed strategies to help clients cope with their current problems and develop long-term solutions.
- Conducted individual, group, and family therapy sessions to address issues such as depression, anxiety, trauma, substance abuse, and anger management.
- Assessed clients' mental health status, identified risk factors, and developed treatment plans.
- Attended court hearings as necessary in order to provide testimony related to cases involving clients.
- Collaborated with other healthcare professionals to coordinate comprehensive care for clients.
- Responded promptly to emergency calls from hospitals or law enforcement agencies regarding potential crisis situations.
- Maintained client records according to legal requirements and ethical standards.
- Implemented crisis intervention techniques when needed to deescalate situations involving agitated or violent individuals.
- Assisted clients in developing healthy coping mechanisms for dealing with life's challenges.
- Maintained detailed and confidential client records, documenting all interactions and interventions.
- Provided immediate emotional support and stabilization to individuals experiencing acute mental health crises.
- Conducted initial assessments to determine immediate safety and mental health needs of clients in crisis.
- Responded to emergency situations with professionalism and adherence to ethical guidelines.
- Advocated for clients, assisting in accessing necessary social services and resources.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Referred individuals to outside resources and services for additional support.
Education
High School Diploma -
Red River High School
Grand Forks, ND05-2034
Master of Arts - Counseling Psychology
West Virginia University
Morgantown, WV05-1993
Regents BA - Psychology
Shepherd College
Shepherdstown, WV05-1989
Skills
- Provides and mentors others in providing direct support services
- Supports individuals in working toward outcomes described in their Individualized Service Plan
- supervises and guides staff in providing for all individuals safety; maintain compliance with health, fire and safety regulations
- Oversees support provided to residents and assists with developing community connections and supports
- Demonstrates compliance with federal, state, county, department, and division policies, procedures, and regulations
- Conducts assessments; determine eligibility for services and completes case documentation
- Advocates to address persons physical, medical, educational, recreational, financial and other needs
References
References available upon request.
Timeline
Team Leader, Residential Group Home
Loudon County Government
11.2015 - 04.2023
Crisis Services Therapist
Northwestern CSB
05.1989 - 01.2020
High School Diploma -
Red River High School
Master of Arts - Counseling Psychology
West Virginia University
Regents BA - Psychology
Shepherd College
Similar Profiles
Eric CurtisEric Curtis
Field Training Officer at Loudon County Sheriff's OfficeField Training Officer at Loudon County Sheriff's Office
TAMMY LANETAMMY LANE
RECORDS CLERK at LOUDON COUNTY SHERIFFS OFFICERECORDS CLERK at LOUDON COUNTY SHERIFFS OFFICE
Constance GrayConstance Gray
Cross-Categorical Special Education Teacher at Loudon County SchoolsCross-Categorical Special Education Teacher at Loudon County Schools
Karol Castro CorderoKarol Castro Cordero
Lead Infant & Toddler Teacher at Little Lights Child Development CenterLead Infant & Toddler Teacher at Little Lights Child Development Center
Daniel TurnerDaniel Turner
Fire Lieutenant at Loudoun County Virginia Fire/RescueFire Lieutenant at Loudoun County Virginia Fire/Rescue