Summary
Overview
Work History
Education
Skills
Timeline
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Susan Fuchs

Mayflower,Arkansas

Summary

Dynamic residential living professional with a proven track record in team collaboration and delivering impactful results. Expertise in conflict resolution and crisis management, combined with a commitment to fostering a positive community environment. Demonstrates reliability and adaptability in addressing evolving needs and priorities. Recognized for exceptional communication, leadership, and organizational skills that ensure a safe and supportive living space for all residents.

Overview

23
23
years of professional experience

Work History

Residential Advisor

Arkansas School for the Deaf
08.2018 - 08.2025
  • Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
  • Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
  • Assisted students in handling tough situations to resolve problems.
  • Enforced rules and regulations to maintain order and safety in residence hall.
  • Provided supervision for cafeteria, laundry and special activities of facility.
  • Initiated dormitory programs to foster positive relationships and safe social opportunities.
  • Promoted inclusivity within the residence hall by organizing diversity-focused events and discussions.
  • Created informative newsletters to keep residents informed about upcoming events, deadlines, and important announcements.
  • Conducted regular safety inspections to ensure compliance with housing policies and regulations.
  • Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
  • Fostered productive and supportive environment for academic and social success.
  • Enhanced resident satisfaction by addressing concerns and resolving issues promptly.
  • Guided students to integrate into both academic and social communities on campus.
  • Advised students on available resources regarding academic support services or personal counseling opportunities.
  • Led educational workshops on topics such as time management, study skills, and stress reduction techniques for residents'' personal growth and academic success.
  • Facilitated roommate mediation sessions to resolve conflicts and foster positive relationships among resident pairs or groups.
  • Planned and organized social and educational activities to promote community building and personal development among students.
  • Supervised and mentored students to promote safety and wellbeing.
  • Maintained communication with students' counselors, instructors and staff members to promote supportive environment.
  • Participated in annual training programs to stay current on best practices in residential advising and student support services.
  • Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.
  • Provided support to residents during emergencies, coordinating with appropriate campus resources as needed.
  • Participated in staff meetings and training to stay informed on policies and procedures.
  • Assisted with move-in and move-out processes, streamlining the transition for new and departing residents.
  • Established open lines of communication with residents through regular office hours and informal checkins.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Supported personal needs of residents dealing with diverse conditions.
  • Responded to student inquiries and concerns, offering support and guidance.
  • Provided crisis management and intervention during emergency situations.
  • Mentored and coached students to foster positive relationships and encourage successful academic achievement.
  • Promoted culture of respect and understanding among students.

IT Support Specialist

SALINE COUNTY COURTHOUSE
02.2008 - 08.2008
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Load computer tapes and disks, and install software and printer paper or forms.
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Confer with network users about how to solve existing system problems.
  • Configure, monitor, and test computer hardware, networking software and operating system software.
  • Design, configure, and test computer software and operating system software.
  • Train people in computer system use.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Coordinate with vendors and with company personnel to facilitate purchases.
  • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
  • Maintain logs related to network functions, as well as maintenance and repair records.
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Created user accounts and assigned permissions.
  • Monitored system performance to identify potential issues.

Sale Associate

WALMART
10.2006 - 02.2007
  • Receive and count stock items, and record data manually or using computer.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
  • Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Pack customer purchases in bags or cartons.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Transport packages to customers' vehicles.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Filing Clerk (Volunteer)

FILING CLERK (COUNSELING CLINIC)
05.2004 - 08.2005
  • Keep records of materials filed or removed, using logbooks or computers.
  • Add new material to file records or create new records as necessary.
  • Perform general office duties such as typing, operating office machines, and sorting mail.
  • Find and retrieve information from files in response to requests from authorized users.
  • Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
  • Assign and record or stamp identification numbers or codes to index materials for filing.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Receive payment and record receipts for services.

Food Preparation Worker

ARBY'S
03.2005 - 05.2005
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Store food in designated containers and storage areas to prevent spoilage.
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Take and record temperature of food and food storage areas such as refrigerators and freezers.
  • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
  • Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
  • Portion and wrap the food, or place it directly on plates for service to patrons.
  • Weigh or measure ingredients.
  • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
  • Remove trash and clean kitchen garbage containers.
  • Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
  • Carry food supplies, equipment, and utensils to and from storage and work areas.
  • Make special dressings and sauces as condiments for sandwiches.
  • Stir and strain soups and sauces.
  • Butcher and clean fowl, fish, poultry, and shellfish to prepare for cooking or serving.
  • Keep records of the quantities of food used.
  • Load dishes, glasses, and tableware into dishwashing machines.
  • Distribute food to waiters and waitresses to serve to customers.
  • Cut, slice or grind meat, poultry, and seafood to prepare for cooking.
  • Scrape leftovers from dishes into garbage containers.
  • Package take-out foods or serve food to customers.

housekeeping

KENWOOD NURSING HOME
02.2004 - 03.2004
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Investigate complaints about service and equipment, and take corrective action.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Check and maintain equipment to ensure that it is in working order.
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Issue supplies and equipment to workers.
  • Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Supervise in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.

Dog Groomer

DOG BOARDING AND GROOMING
01.2003 - 04.2003
  • Feed and water animals according to schedules and feeding instructions.
  • Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
  • Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
  • Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
  • Order, unload, and store feed and supplies.
  • Collect and record animal information such as weight, size, physical condition, treatments received, medications given, and food intake.
  • Discuss with clients their pets' grooming needs.
  • Clean and disinfect surgical equipment.
  • Exercise animals to maintain their physical and mental health.
  • Install, maintain, and repair animal care facility equipment such as infrared lights, feeding devices, and cages.
  • Find homes for stray or unwanted animals.
  • Train animals to perform certain tasks.
  • Sell pet food and supplies.

Child Care Assistant

PARENT CENTER (COUNSELING CLINIC)
10.2002 - 03.2003
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Create developmentally appropriate lesson plans.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
  • Regulate children's rest periods.
  • Organize and store toys and materials to ensure order in activity areas.
  • Organize and participate in recreational activities and outings, such as games and field trips.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
  • Help children with homework and school work.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Accompany children to and from school, on outings, and to medical appointments.

Education

High School Diploma -

LESLIE COUNTY HIGH SCHOOL
Hyden, KY
09.2002

Skills

  • Residential support services
  • Personal care support
  • Effective communication
  • Crisis response
  • Client travel coordination
  • Patient observation

Timeline

Residential Advisor

Arkansas School for the Deaf
08.2018 - 08.2025

IT Support Specialist

SALINE COUNTY COURTHOUSE
02.2008 - 08.2008

Sale Associate

WALMART
10.2006 - 02.2007

Food Preparation Worker

ARBY'S
03.2005 - 05.2005

Filing Clerk (Volunteer)

FILING CLERK (COUNSELING CLINIC)
05.2004 - 08.2005

housekeeping

KENWOOD NURSING HOME
02.2004 - 03.2004

Dog Groomer

DOG BOARDING AND GROOMING
01.2003 - 04.2003

Child Care Assistant

PARENT CENTER (COUNSELING CLINIC)
10.2002 - 03.2003

High School Diploma -

LESLIE COUNTY HIGH SCHOOL

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Susan Fuchs