Diana Bruna
Spokane,WA
Summary
Experienced professional with strong attention to detail and customer-centric approach. Demonstrated expertise in front-end operations, data entry, and administrative support. Skilled in efficient transaction management, precise record keeping, and delivering exceptional customer service in fast-paced settings. Proficient in Microsoft Office Suite, Outlook, Excel, and various data management systems.
Overview
14
14
years of professional experience
Work History
Front-End Specialist
Walmart
05.2018 - Current
- Process customer purchases accurately and efficiently at checkout registers
- Provide friendly and professional customer service, greeting and assisting customers
- Handle cash, credit card transactions, and maintain a balanced cash drawer
- Ensure compliance with company policies on sales, returns, and loss prevention
- Maintain a clean and organized checkout area and assist in bagging items
- Resolve customer concerns regarding pricing, returns, and product inquiries
Data Entry Specialist
Engie Insight
05.2011 - 05.2018
- Entered utility bill data with precision, ensuring accuracy in company databases
- Scanned and uploaded documents to Outlook SharePoint for record management
- Maintained high levels of data accuracy to support energy solutions analysis
- Utilized Outlook, Excel, and Word for data entry and reporting purposes
- Ensured confidentiality and compliance with company policies and procedures
- Completed data entry tasks with accuracy and efficiency.
Medical Receptionist (Externship)
Integrative Medicine
02.2011 - 03.2011
- Managed front desk operations, including greeting patients and answering phone calls
- Scheduled patient appointments and maintained accurate medical record
- Maintained confidentiality of patient records and ensured HIPAA compliance
- Assisted patients with paperwork and provided administrative support to medical staff
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Medical Administrative Assistant - Business Accounting Administration
Alpine College
Spokane, WA09.2011
Documentation & Microsoft Office Suite Certification -
Spokane Community College
Spokane, WA01.2002
Skills
- Customer Service
- Data Entry
- Microsoft Office Suite
- Organizational Skills
- Time Management
- Medical Office Administration
- Attention to Detail
- Problem-Solving
- Multitasking
- Accuracy and attention to detail
- Front desk operations
- Telephone etiquette
- Appointment management
Certifications And Additional Training
- Proficiency in Microsoft Office Suite
- Customer Service & Communication Training
- Cash Handling & Point-of-Sale Systems Training
Timeline
Front-End Specialist
Walmart
05.2018 - Current
Data Entry Specialist
Engie Insight
05.2011 - 05.2018
Medical Receptionist (Externship)
Integrative Medicine
02.2011 - 03.2011
Documentation & Microsoft Office Suite Certification -
Spokane Community College
Medical Administrative Assistant - Business Accounting Administration
Alpine College
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