Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Gadberry

Austin,TX

Summary

Articulate and decisive professional offering more than 11 years' experience assisting with managing heavy caseloads, including resolving conflicts, and mediating tasks. Persuasive negotiator, talented organizer, and complex problem solver with a respectful and resourceful approach. Displays strong communication skills when interacting with court personnel, opposing counsel and clients. Quickly develops institutional knowledge and expertise of firm to accomplish tasks.

Overview

21
21
years of professional experience

Work History

Client Services Manager

Intelligent Real Estate
Austin, TX
10.2023 - Current
  • Assessed monthly reports to review client activity and identify opportunities.
  • Updated and monitored content on Facebook, Twitter, Google, and Instagram.
  • Managed real estate office, handling associated business details.
  • Compared similar properties to determine competitive market price.
  • Reviewed purchase and sale agreements, title commitments and surveys to ensure accuracy of documents.

Administrative Assistant

Lake Travis ISD
Lakeway, TX
03.2023 - 10.2023

Administrative Assistant to the Principal

Lake Travis ISD
Lakeway, TX
03.2023 - 10.2023
  • Proofread documents prepared by other administrative staff members prior to submission to the Principal.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Maintained filing system of all relevant documents related to the Principal's activities, events, projects.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized and maintained Principal's calendar, scheduling meetings and appointments as needed.
  • Tracked attendance records of faculty and staff members on daily basis.
  • Prepared and prioritized calendars and correspondence.
  • Ensured that confidential information is handled properly in accordance with established policies and procedures.
  • Processed invoices related to purchases made by the school district or organization.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

PARALEGAL

BEATTY NAVARRE STRAMA P.C.
01.2007 - 01.2021
  • Early Resolution Program Coordinator for pre-litigation matters and lawsuits for a major automotive manufacturer for 17 states
  • Evaluated legal claims and lawsuits and negotiated settlements with opposing counsel
  • Managed case load of 100-120 files
  • Trained staff on office procedures and case-specific duties.
  • Entered data into and managed litigation databases and Excel spreadsheets.
  • Created spreadsheets to track case information and deadlines.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Collaborated with attorneys in all stages of litigation process.

PARALEGAL

MINACS, INC
Austin, TX
02.2006 - 12.2006
  • Evaluated and resolved pre-litigation claims for a major auto manufacturer
  • Conducted settlement negotiations
  • Executed a high volume of breach of warranty claims.
  • Entered client data into auto manufacturer software to manage records and customer relationships
  • Organized legal documents in company filing systems and databases.

PARALEGAL

LAW OFFICES OF ROBERT E. LUNA
Dallas, TX
01.2004 - 09.2005
  • Assisted in trial preparation in tax suits on behalf of represented school districts
  • Acted as liaison between mortgage and title companies and counsel
  • Provided assistance to taxpayers in resolving cases.
  • Filed pleadings and appeals with court clerks to expedite trial proceedings.
  • Interpreted various types of legal documents including contracts and agreements.
  • Drafted motions and other legal documents.
  • Filed motions with courts electronically or via hard copy.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.

CLIENT SERVICE REPRESENTATIVE

FIDELITY INVESTMENTS
Dallas, TX
11.2002 - 01.2004
  • Presented investment options to clients
  • Educated clients on general retirement and defined contribution concepts
  • Performed account transactions for clients' 401k accounts.
  • Personalized client experience, identifying unique needs and providing information and services to match.

Education

PARALEGAL AND MEDIATOR CERTIFICATION -

TEXAS STATE UNIVERSITY

B.A. - INTERNATIONAL RELATIONS -

UNIVERSITY OF SOUTHERN CALIFORNIA

Skills

  • Contract Negotiations
  • State Laws
  • Case Management
  • Calendar Management
  • File Organization
  • Document Preparation
  • Records Management
  • Litigation Support
  • Understands Confidentiality
  • Proficient in MS Office
  • Database Research
  • Attorney Support
  • Client Communication
  • Case Summaries

Timeline

Client Services Manager

Intelligent Real Estate
10.2023 - Current

Administrative Assistant

Lake Travis ISD
03.2023 - 10.2023

Administrative Assistant to the Principal

Lake Travis ISD
03.2023 - 10.2023

PARALEGAL

BEATTY NAVARRE STRAMA P.C.
01.2007 - 01.2021

PARALEGAL

MINACS, INC
02.2006 - 12.2006

PARALEGAL

LAW OFFICES OF ROBERT E. LUNA
01.2004 - 09.2005

CLIENT SERVICE REPRESENTATIVE

FIDELITY INVESTMENTS
11.2002 - 01.2004

PARALEGAL AND MEDIATOR CERTIFICATION -

TEXAS STATE UNIVERSITY

B.A. - INTERNATIONAL RELATIONS -

UNIVERSITY OF SOUTHERN CALIFORNIA

Similar Profiles

CREATE PROFILE
Susan Gadberry