SUSAN GANGMARK
Indianola,WA
Summary
Hard working, dependable and highly personable professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Bringing 21-year background in maintaining customer satisfaction and contributing to company success. Excellent customer service, communication and listening skills with cash management and POS systems experience.
Overview
51
51
years of professional experience
1
1
Certification
Work History
Sales Associate
Crimson Cove
Poulsbo, WA
10.2022 - 01.2026
Dental Assistant/Sterile Technician
John Goessman DDS And Benjamin Rencher DDS
Poulsbo, WA
12.2019 - 02.2022
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Maintained Dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Front office administrative duties.
- Maintained a clean, sterile, and positive environment, thus ensuring comfort and safety.
Sales Associate
Crimson Cove
Poulsbo, WA
05.2017 - 12.2019
- Enhanced customer satisfaction through personalized service and product recommendations.
Volunteer /Oncology
Swedish Hospital
Issaquah, WA.
11.2014 - 01.2016
- Provided patient assistance and comfort during infusions, scheduled patient appointments and managed the Health Education Resource Center.
Dental Assistant
Kim Brain DDS
Federal Way, WA.
07.1987 - 08.1992
Dental Assistant
Dental Fillins Dental Employment Agency
Seattle, WA
05.1986 - 06.1987
- Filled in for over 30 Dentists in the Seattle area.
Dental Assistant
Fred Wemer DDS
Seattle, WA.
06.1982 - 05.1986
Sales Associate/Jewelry Repair
Robert's Jewelers
Bainbridge, WA.
06.1975 - 09.1979
Education
Bachelor of Arts - Health Education
University of Washington
Seattle, WA.1982
Skills
- Personable and Friendly
- Quick Learner and Adaptive
- Reliable and Trustworthy
- Active Listener
- Mature and Self Directed
- Analytical and Organized
- Team Player
- Computer Skills
- Attentive to needs of others
- Professional Appearance
Certification
- Registered Dental Assistant in State of Washington - CPR Certified
Timeline
Sales Associate
Crimson Cove
10.2022 - 01.2026
Dental Assistant/Sterile Technician
John Goessman DDS And Benjamin Rencher DDS
12.2019 - 02.2022
Sales Associate
Crimson Cove
05.2017 - 12.2019
Volunteer /Oncology
Swedish Hospital
11.2014 - 01.2016
Dental Assistant
Kim Brain DDS
07.1987 - 08.1992
Dental Assistant
Dental Fillins Dental Employment Agency
05.1986 - 06.1987
Dental Assistant
Fred Wemer DDS
06.1982 - 05.1986
Sales Associate/Jewelry Repair
Robert's Jewelers
06.1975 - 09.1979
Bachelor of Arts - Health Education
University of Washington