Susan Garcia
Fort Worth,TX
Summary
Healthcare professional with 35+ years of experience providing compassionate care, accurate documentation, and exceptional service to patients and families. Skilled in patient support, care coordination, EMR systems, and handling confidential information with professionalism. Seeking to apply healthcare expertise, customer service strengths, and computer proficiency in a new role.
Overview
25
25
years of professional experience
Work History
HOME HEALTH AND HOSPICE AID
KLARUS HOME HEALTH
04.2012 - Current
- Assisted up to 25 patients with daily living activities, improving their overall quality of life during end-of-life care
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to treatment plans
- Maintained accurate and detailed records of patient progress, aiding in the assessment of care plan effectiveness
- Assisted patients with mobility exercises and transfers, promoting physical activity and reducing risks of injury or falls
- Built trust and rapport through active listening, empathy, and consistent follow-through
- Demonstrated adaptability and quick problem-solving when addressing urgent needs
- Managed multiple tasks in fast-paced, high-stress environments while maintaining accuracy and attention to detail
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Communicated clearly and empathetically with diverse individuals, resolving concerns with patience and professionalism
- Provided compassionate, attentive care to patients and families, ensuring comfort and dignity during sensitive situations
- Self-motivated, with a strong sense of personal responsibility.
Home Health & Hospice Aide
Tritrax Home Health
09.2007 - 04.2012
Home Health & Hospice Aide
Advantage Home Health Care Inc
01.2004 - 04.2007
Home Health & Hospice Aide
Guardian Home Health
03.2000 - 03.2008
Education
Associate of Science - Nursing
Tarrant County College
Fort Worth, TX06.1998
High School Diploma -
Grapevine High School
Grapevine, TX05.1987
Skills
- Empathetic Communication – Able to listen actively and respond with care
- Problem Solving – Calmly resolve issues and find quick, effective solutions
- Client Relationship Building – Build trust and maintain positive interactions
- Time Management – Prioritize tasks and stay organized under pressure
- Adaptability – Flexible with changing needs and environments
- Attention to Detail – Careful with records, instructions, and follow-through
- Conflict Resolution – De-escalate tense situations professionally
- Team Collaboration – Work well with others to meet shared goals
Timeline
HOME HEALTH AND HOSPICE AID
KLARUS HOME HEALTH
04.2012 - Current
Home Health & Hospice Aide
Tritrax Home Health
09.2007 - 04.2012
Home Health & Hospice Aide
Advantage Home Health Care Inc
01.2004 - 04.2007
Home Health & Hospice Aide
Guardian Home Health
03.2000 - 03.2008
Associate of Science - Nursing
Tarrant County College
High School Diploma -
Grapevine High School