Summary
Overview
Work History
Education
Timeline
Generic

Susan Garmer

Data Analyst
Manassas,VA

Summary

Seasoned data analyst with 10+ years of experience in collecting, analyzing and reporting data. Diligent and detail-oriented with dedication to increasing quality and surprising/delighting clients.

Overview

19
19
years of professional experience
2
2
years of post-secondary education

Work History

SR. QUALITY/M&P/PROCESS MGR

AT&T
Oakton, VA
11.2016 - Current

Data Analyst (Tonya Devoe): Big data mining, model creation, defined relationships/formats, testing, advanced analytics, creation of business visualization, storytelling, Power BI expert, Tableau/QuickBase/Python novice, leadership presentations.

EIS Process Team (Jill Ross): Created process documents for all Equipment products for the new EIS contract, including step by step process instructions, testing of systems, root cause analysis, collaborate with IBM on issues for correction

Data Analyst (Marjorie Chiles): Data analytics for Public Sector Ordering team, monthly leadership presentations, root cause analysis, recommendations for improvements (cycle time, order processing, etc.)

Procurement Lead

AT&T
Oakton, VA
04.2012 - 11.2016

Procurement Lead (Sannaka Wettimuny): Creation of processes, collaborate with Managed Router and Managed Security team, creation of supporting/working documents, training of order writers and Sales (document submitter), creation and tracking of equipment orders

Lead Financial Analyst

AT&T
Glen Allen, VA
02.2009 - 04.2012

Lead Financial Analyst: Leadership presentations explaining all CPE expenses for Virginia branch (Mobility). Responsible for tracking all monthly expenditures related to the building of cell towers in Virginia footprint.

SQL Developer

AT&T
Oakton, VA
01.2004 - 02.2009

Using SQL, assisted in the creation of "ODIN", a sales tool using data from eCRM, Compensation systems, and other data sources and compiled using Computer Associates software. Tool allowed Sales to keep track of their sales funnel, see their compensation, and manage their sales workflow. Created relationships in model, transformed data as necessary, created triggers to drive system behavior, and produced useful visualizations for context.

Education

Bachelor of Science - Information Systems, Accounting

Strayer University
Woodbridge, VA
01.2003 - 05.2005

Timeline

SR. QUALITY/M&P/PROCESS MGR

AT&T
11.2016 - Current

Procurement Lead

AT&T
04.2012 - 11.2016

Lead Financial Analyst

AT&T
02.2009 - 04.2012

SQL Developer

AT&T
01.2004 - 02.2009

Bachelor of Science - Information Systems, Accounting

Strayer University
01.2003 - 05.2005
Susan GarmerData Analyst