Susan Garrison
McDavid,FL
Summary
Hardworking and passionate job seeker with strong organizational skills seeking a position with your company. Committed to achieving company goals as a team player. Skilled in managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet goals. Possesses excellent clerical and team support abilities, adept at scheduling meetings and appointments, and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Caregiver
Farmers Insurance Company
Crestview, FL
10.2018 - Current
- Assisted patient with bathing, dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for client within private home settings.
- Assisted patient by handling daily chores and tasks, errands, transporting to appointments, cleaning personal spaces, checking inventory of supplies and ordering supplies.
- Administered medication as directed by physician.
- Interacted kindly with patient and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Completed clerical tasks such as phone calls, filing, faxing and emailing.
- Monitored patient for Autonomic Dysreflexia symptoms and acted when needed to resolve the issue causing it.
Hotel Housekeeper
TownePlace Suites By Marriott
Fort Walton Beach, FL
09.2016 - 10.2018
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores 100%.
- Changed bed linens and collected soiled linens for cleaning.
- Assisted with inventory in the housekeeping stock rooms, to assure we had everything we needed to provide for guests.
Deli Associate
Walmart
Summerville, GA
01.2015 - 10.2015
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Inventoried food products and associated materials on weekly basis.
Machine Operator
Mount Vernon Mills
Trion, GA
09.2014 - 12.2014
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Adjusted machine settings or controls in preparation for production operations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Assembly Technician
Wire Tech
Summerville, GA
04.2014 - 09.2014
- Assembled and aligned wires and fixtures using hand and power tools.
- Kept work areas organized, tidy and clean for maximum productivity and safety.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Worked directly with QA personnel to identify and correct defects.
- Followed operating procedures to maintain logbooks.
- Maintained good stock levels, counted parts and requested additional supplies.
- Inspected all work for quality and compliance with design standards.
- Performed assembly of products according to specifications and instructions.
Sales Associate
Skechers
Destin, FL
01.2014 - 03.2014
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Housekeeper
Cayo Grande Suites
Fort Walton Beach, FL
02.2013 - 11.2013
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cleaning Technician
Self-employeed
Fort Walton Beach, FL
07.2012 - 02.2013
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Provided excellent house cleaning and maid services to clients.
- Exceeded client expectations to garner future services.
- Sanitized apartments after move-out or prior to move-in.
- Informed and sold clients on additional services.
- Adhered to professional house cleaning checklist.
Customer Service Representative
Santa Rosa Mall Management Office
Mary Esther, FL
03.2011 - 07.2012
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Made flyers of upcoming events and sales for the mall information kiosk.
- Assisted with decorating and working events.
Education
Nail Specialist Certification - Nail Technician
Gulf Coast Institute of Career Development
Pensacola, FL04.2022
High School Diploma -
St. James Academy
Fort Pierce, FL03.2006
Skills
- Calm and Professional Under Pressure
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Clerical Duties
- Organizing and Categorizing
- Verbal and Written Communication
Certification
- Licensed Nail Specialist - April 2022 - Current
Timeline
Home Health Caregiver
Farmers Insurance Company
10.2018 - Current
Hotel Housekeeper
TownePlace Suites By Marriott
09.2016 - 10.2018
Deli Associate
Walmart
01.2015 - 10.2015
Machine Operator
Mount Vernon Mills
09.2014 - 12.2014
Assembly Technician
Wire Tech
04.2014 - 09.2014
Sales Associate
Skechers
01.2014 - 03.2014
Housekeeper
Cayo Grande Suites
02.2013 - 11.2013
Cleaning Technician
Self-employeed
07.2012 - 02.2013
Customer Service Representative
Santa Rosa Mall Management Office
03.2011 - 07.2012
Nail Specialist Certification - Nail Technician
Gulf Coast Institute of Career Development
High School Diploma -
St. James Academy