Susan Gerber
Medical/data Entry
Maiden,North Carolina
Summary
Detail-oriented Ophthalmic Medical Assistant with strong skills in diagnostic imaging, EHR documentation, and surgical assistance. Committed to enhancing patient experience and ensuring compliance with safety protocols.
Overview
5
5
years of professional experience
Work History
Ophthalmic Medical Assistant
Starling Physicians/Village MD
New Britain, Connecticut
04.2021 - 07.2025
- Assisted physicians with patient examinations and diagnostic procedures.
- Prepared and maintained examination rooms and equipment for patient visits.
- Collected patient histories and recorded vital signs efficiently.
- Educated patients on eye care and post-operative instructions clearly.
- Ensured compliance with safety protocols and sterilization standards consistently.
- Operated diagnostic equipment for vision testing and imaging accurately.
- Collaborated with team members to enhance patient experience effectively.
- Documented patient visits in electronic health records system accurately and efficiently.
- Conducted ophthalmic imaging.
- Assisted physicians during surgical procedures by providing instruments and materials.
- Provided assistance to physicians during laser treatment procedures for glaucoma or other conditions.
- Administered eye drops and other medications under the direction of physician.
- Cleaned and sterilized surgical instruments after each procedure.
- Performed preliminary vision tests such as visual acuity and color blindness.
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Incorporated outside records into charts and EHR.
- Evaluated prescriptions along with clients' work and personal visual requirements.
Office Assistant Intern/Optical Assistant
Eyetrade
coventry , ct
08.2020 - 06.2021
- Managed daily office operations and maintained organized filing systems.
- Assisted in scheduling meetings and coordinating office events for staff.
- Supported team by preparing reports and distributing internal communications effectively.
- Handled incoming calls and responded to inquiries with professionalism.
- Utilized office software for data entry and document preparation tasks accurately.
- Provided customer service support by addressing client needs via email and phone.
- Scheduled appointments for staff members with clients or customers.
- Processed invoices, expense reports, and other financial documents.
- Prepared mailings by printing labels, stuffing envelopes, and affixing postage stamps.
- Assisted with the development of marketing materials such as brochures or flyers.
- Interfaced with vendors to ensure timely delivery of materials or services.
- Provided general administrative support to office staff.
- Performed basic bookkeeping tasks such as recording transactions or balancing accounts.
- Created spreadsheets to track data such as client information or project progress.
- Inputted data into various software programs for record keeping purposes.
- Organized internal documents, including filing and scanning paperwork.
- Maintained confidentiality of sensitive company information at all times.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Education
GED -
Rockville High School
Rockville Ct01-2005
Skills
- Diagnostic imaging
- EHR documentation
- Surgical assistance
- Office administration
- Vision testing
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Professionalism
- Retinal imaging
- Medical record documentation
- Ophthalmic medication administration
- Visual field testing
- Ocular motility evaluation
- Macular degeneration evaluation
- Oculoplastic surgery assistance
- Fundus photography
- Patient history taking
- HIPAA compliance
- Specimens collection and processing
- Diagnostic image processing
- Medical equipment operation
Languages
English
Professional
References
References available upon request.
Timeline
Ophthalmic Medical Assistant
Starling Physicians/Village MD
04.2021 - 07.2025
Office Assistant Intern/Optical Assistant
Eyetrade
08.2020 - 06.2021
GED -
Rockville High School
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